Zscaler Careers India Fresher Recruitment Drive: Zscaler is hiring for the profile of Customer Support Associate I at Chandigarh location.
Interested applicants can apply for the recruitment drive of Zscaler Customer Support Associate I and register through the given below link. The detailed eligibility criteria and the application process of Zscaler Customer Support Associate I details are given below.
Here, you will get the information about the recruitment of Zscaler Recruitment Drive such as Name of Company, Job Location, Job Role or Profile, Experience or Fresher Required, Year of Passing, Qualification or Eligibility Criteria, and much more.
Job seekers are advised to read all the details before making online applications for Zscaler Customer Support Associate I opening in Chandigarh location.
Overview of Zscaler Jobs & Careers Hiring for Customer Support Associate I:
Name of Company: Zscaler
Qualification: BE/B.TECH/BCA+Networking
Experience: Fresher
Job Location: Chandigarh
CSS Corp Fresher Walk In Drive for Tech Support: 15th October, 10.00 AM – 3.00 PM
Zscaler India Recruitment Drive for Customer Support Associate I:
Job Description
The Customer service agent will be required to handle customer interactions (both inbound and outbound) over email and phone calls. The job responsibilities also includes sending communications, assisting with Datacentre migrations and working on projects assigned to the customer experience team. He / She should be proactive in responding to and handling different queries of the customer.
Key Responsibilities:
· Manage outbound communication with respect to scheduled changes, upgrades and migrations.
· Should be able to drive customer engagements as per the project(s) assigned.
· Should be able to maintain the balance between the customer’s requirements and business.
· Maintain and share daily progress report.
Qualifications
Key Competencies Required:
· Excellent communication skills (Oral and Written)
· Must be driver and self-starter, motivated willing to go above and beyond “CAN-DO” attitude
· Must be aware of every aspect related to the organization in terms of processes, products and services and policy procedures.
· Ability to work under pressure and drive customer engagements following a defined process
· Excellent customer service skills
· Excellent customer management/time management and project management skills
· Ability to drive closures with customers
· Need basic understanding of TCP/IP and Networking.
Any CCNA/CCDP certification is a good value add
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How to apply for Zscaler Customer Support Associate I Recruitment Drive?
Apply Link/Registration Link of Zscaler recruitment drive: Click Here