Zoho Corp Fresher Hiring for Technical Support Engineers

Zoho Corp Off Campus Recruitment Drive 2024: Zoho Corp Careers & Job Opportunity for the position of Technical Support Engineers at the Chennai location.

Here, Job Seekers will get the details about the recruitment of Zoho Corp  off campus recruitment Drive such as Job Profile, Job location, Freshers & Experience Job or Freshers & Experienced Job Opening, Year of Passout required, Salary for the current Profile, and much more.

Candidates are advised to read all the details carefully before making online application for Zoho Corp  Technical Support Engineers Job Opening at Chennai location.

Overview of Zoho Corp  Off Campus Drive 2024:

Company Name:Zoho Corp
Job Profile:Technical Support Engineers
Required:Freshers & Experience
Job Location:Chennai
Last date to apply:ASAP

Zoho Corp  Off Campus 2024 Drive:

Job Description:

* Answer customer queries about product features and capabilities through phone, e-mail & chat.

* Efficiently troubleshoot technical issues reported by customers and assist them with in-product

and third party configurations.

* Take ownership of the unresolved cases and coordinate with internal teams to ensure prompt

resolution.

* Work closely with the Engineering and Product Management teams to escalate critical issues and

provide suggestions for product enhancement.

* Coordinate with various internal teams during an incident, communicate the status effectively till

resolution.

* Consistently meet SLA and other key performance metrics.

Requirements:

* Excellent verbal and written English communication skills

* Attention to detail and a strong desire to learn

* Willingness to work in night shifts and weekend shifts either permanently or on a rotational basis

* Should be flexible with all modes of Support – Email, Live chat and Calls

* Experience in Technical Support Engineer / Customer Success Specialist with an Email Service Provider OR Email Security Software Vendor OR Domain Hosting Provider would be an added advantage.

* Basic knowledge of Networking and Active Directory.

Work Location:

Chennai

Note: Only the shortlisted candidates will be notified of the further interview process.​

This notification is for the recruitment of Technical Support Engineers from Zoho Corp . You can apply through the given link for the profile of the Associate Analyst.

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How to apply Zoho Corp  Off Campus Recruitment Drive for 2024?

Apply Link Zoho Corp Off Campus 2024 Job: Click Here