Zoho Off Campus Recruitment Drive 2024: Zoho Careers & Job Opportunity for the position of Technical Support Engineer at the Chennai location.
Here, Job Seekers will get the details about the recruitment of Zoho off campus recruitment Drive such as Job Profile, Job location, Freshers & Experience Job or Freshers & Experienced Job Opening, Year of Passout required, Salary for the current Profile, and much more.
Candidates are advised to read all the details carefully before making online application for Zoho Technical Support Engineer Job Opening at Chennai location.
Overview of Zoho Off Campus Drive 2024:
| Company Name: | Zoho |
| Job Profile: | Technical Support Engineer |
| Required: | Freshers & Experience |
| Job Location: | Chennai |
| Last date to apply: | ASAP |
Zoho Off Campus 2024 Drive:
We are seeking a dedicated Technical Support Engineer who will be responsible for providing exceptional support to our clients. You will troubleshoot issues, provide timely resolutions, and ensure a seamless experience for our customers. Your expertise will be crucial in maintaining customer satisfaction and loyalty.
Key Responsibilities:
- Respond to customer inquiries via phone/email/chat in a timely and professional manner.
- Provide step-by-step guidance to customers to resolve issues.
- Assist customers with the integration of the payment gateway into their websites or applications.
- Gather customer feedback and provide insights to the product management and development teams.
- Provide regular updates to management on support trends and customer satisfaction.
- Collaborate with the development team to understand product features and functionalities.
- Conduct system testing to replicate customer issues and identify solutions.
- Conduct training sessions/ product demonstration for customers on using the payment gateway effectively.
- Develop internal training materials to keep the support team updated on new features and changes.
Skillset Required:
- Possessing 0 to 3 years of work experience in a similar industry.
- Work experience in the Fin-tech industry would be an added benefit.
- Exhibiting a keen interest, curiosity and enthusiasm for learning & adapting to emerging technologies.
- Strong communication and interpersonal skills.
- Being self-motivated, driven by results, and capable of working independently with minimal supervision.
- Displaying excellent analytical and problem-solving abilities.
- Should be willing to work in night shift.
This notification is for the recruitment of Technical Support Engineer from Zoho . You can apply through the given link for the profile of the Associate Analyst.
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How to apply Zoho Off Campus Recruitment Drive for 2024?
Apply Link Zoho Off Campus 2024 Job: Click Here