Yahoo Job Opportunity for Technical Support Engineer: BS in Computer Science or a technical field. MS is a plus

Yahoo Job Opportunity for Technical Support Engineer: It is great opportunity for applicants looking for Yahoo Technical Support Engineer Jobs.

Interested candidates can apply for the recruitment drive of Yahoo and register through the given link. The detailed eligibility criteria and the application process of Yahoo are given below.

Here, you will get the information about the recruitment of Yahoo Recruitment Drive such as Name of Company, Job Location, Job Role or Profile, Experience or Fresher Required, Year of Passing, Qualification or Eligibility Criteria, and much more.

Job seekers are advised to read all the details before making online applications for Yahoo Off Campus drive Technical Support Engineer Job opening at the Bangalore location.

Job Summary of Yahoo Jobs & Careers Hiring for Technical Support Engineer:

Name of Company: Yahoo

Location: Bangalore

Profile: Technical Support Engineer

Qualification: BS in Computer Science or a technical field. MS is a plus

Experience: Minimum 4 year or more experience in a customer-facing technical help desk/product support environment. Preferably in an Operations or Enterprise service center.

Yahoo Technical Support Engineer Recruitment Drive-Details:

You should be a self-starter, requiring minimal support for day-to-day activities, and possess excellent time management and organizational skills. You would be a technical generalist with skills ranging from supporting production systems and networks to web development. You must be willing to work a variety of days, hours, and participate in an on-call rotation.

Your Day

  • Critically analyze operational metrics, monitoring systems, and support escalations. 
  • Respond to Production Support tickets from multiple domestic and international teams.
  • Prioritize issues and troubleshoot them independently while coordinating with Management, Business, Product, and Engineering teams.
  • Ensure quality of service and quick resolution to all production problems across a variety of complex Yahoo and third-party technologies, applications, tools, products, and services.
  • Provide expert support and product knowledge on our Search & Display Advertising products.
  • Work closely with Customer Service, Sales, and other Business teams on a variety of Advertiser, Partner, or platform technical issues.
  • Work closely with Operations, Development, QA, and Engineering teams to triage issues, make fixes, advocate problems, and document technical run books, support whitepapers, and procedures.

You Must Have

  • BS in Computer Science or a technical field. MS is a plus.
  • Working knowledge of a development and scripting language required such as Java, PHP, and/or Perl is a plus.
  • Working knowledge of the Linux operating systems required such as RHEL is a plus.
  • Working knowledge of SQL and at least one database environment.
  • Minimum 4 year or more experience in a customer-facing technical help desk/product support environment. Preferably in an Operations or Enterprise service center.
  • Advanced written and verbal communication skills, including the ability to effectively communicate complex issues to both technical and non-technical users.
  • Strong background in user support and familiarity with current web practices and concepts.
  • Excellent initiative, interpersonal, and problem-solving skills with a strong desire to learn.

This notification is for the recruitment of Technical Support Engineer from Yahoo. You can apply through the given link for the profile of the Technical Support Engineer.

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How to apply Yahoo Off Campus Recruitment Drive for the role of Technical Support Engineer?

Apply Link/Registration Link of Yahoo Job & Careers at the Bangalore location & for More Details: Click Here