Wipro Off Campus Recruitment Drive: Wipro Careers & Job Opportunity for the position of System Engineer at the Mumbai location.
Here, Job Seekers will get the details about the recruitment of Wipro System Engineer such as Job Profile, Job location, Freshers Job or Experienced Job Opening, Year of Passout required, Salary for the current Profile, and much more.
Candidates are advised to read all the details carefully before making online application for Wipro System Engineer Job Opening at Mumbai location.
Wipro Jobs & Careers hiring for System Engineer-Overview:
Job Profile: System Engineer
Job Location: Mumbai
Genpact Entry Level Fresher Hiring, BE/B- Tech, BCA, MCA, BSc/MSc, MBA
Wipro System Engineer Recruitment Drive-Details:
Job Description
Do
- Excellent communication skills,
- Ability to Empathize, pacify and handle Irate Customers withExceptional communication skills.
- Technical Knowledge in Troubleshooting Base Operating systemIssues and eager to learn New Technologies.
- Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN,Security App etc. over Remote Support
- Answer incoming calls and respond to customer’s emails intimely manner.
- Manage and resolve customer complaints.
- Identify and escalate issues to supervisors as and when needed.
- Provide product and service information to customers.
- Research required information using available resources andOffer Solution to customers.
- Research, identify, and resolve customer complaints usingapplicable software.
- Route calls and tickets to appropriate resources and Domains whocan best support he user,
- Document all call information according to standard operatingprocedures.
- Recognize, document, and alert the management team of trends incustomer calls.
- Create SOPs for new Issues and resolution given.
- Complete call logs and reports.
This notification is for the recruitment of System Engineer from Wipro. You can apply through the given link for the profile of the System Engineer.
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How to apply Wipro Off Campus Recruitment Drive for the role of System Engineer?
Apply Link/Registration Link of Wipro System Engineer Jobs and Careers at Mumbai location & for More Details: Click Here