Wipro Off Campus Recruitment Drive 2025: Wipro Careers & Job Opportunity for the position of Service Desk Analyst at the Bangalore location.
Here, Job Seekers will get the details about the recruitment of Wipro off campus recruitment Drive such as Job Profile, Job location, Freshers & Experience Job or Freshers & Experienced Job Opening, Year of Passout required, Salary for the current Profile, and much more.
Candidates are advised to read all the details carefully before making online application for Wipro Service Desk Analyst Job Opening at Bangalore location.
Wipro Off Campus Drive 2025:
Company Name: | Wipro |
Job Profile: | Service Desk Analyst |
Required: | Freshers & Experience |
Job Location: | Bangalore |
Last date to apply: | ASAP |
Wipro Recruitment Drive 2025:
** Looking for only graduate FRESHERS **
Job Location : Kodathi , Bangalore.
Shifts : 24*7 ( 5 days of work from office).
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Responsibilities:
1. As a Support Analyst, you will be responsible for assisting end users on applications problems, system administration issues, or network concerns
2. Diagnose, prioritize, troubleshoot, and resolve IT incidents reported by the users via telephone, chat, email or walk-ins
3. Identify and escalate tickets requiring urgent attention and action
4. Log all contacts and document all the activities and results accurately and completely within the incident management tool
5. Deal with and resolve helpdesk requests
6. Take ownership of user problems and resolve the problems on behalf of the user and communicate progress in a timely manner
7. To maintain and fine-tune a high degree of customer service for all support queries and adhere to all service management principles
8. Open to working in a 24×7 environment with rotating shifts and rotating weeks off
Responsibilities:
1. As a Support Analyst, you will be responsible for assisting end users on applications problems, system administration issues, or network concerns
2. Diagnose, prioritize, troubleshoot, and resolve IT incidents reported by the users via telephone, chat, email or walk-ins
3. Identify and escalate tickets requiring urgent attention and action
4. Log all contacts and document all the activities and results accurately and completely within the incident management tool
5. Deal with and resolve helpdesk requests
6. Take ownership of user problems and resolve the problems on behalf of the user and communicate progress in a timely manner
7. To maintain and fine-tune a high degree of customer service for all support queries and adhere to all service management principles
8. Open to working in a 24×7 environment with rotating shifts and rotating weeks off
This notification is for the recruitment of Service Desk Analyst from Wipro . You can apply through the given link for the profile of the Associate Service Desk Analyst.
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How to apply Wipro Off Campus Recruitment Drive for 2025?
Registration Form Link of Wipro 2025 Freshers Hiring: Click Here