Wipro Freshers Job Opening for MBA (3rd Semester)/Integrated MBA (Graduation + MBA- 7th Semester): Wipro Careers & Job Opportunity for the position of Student Trainee-Customer Service Representative at the Noida location.
Here, Job Seekers will get the details about the recruitment of Wipro MBA/Integrated MBA such as Job Profile, Job location, Freshers Job or Experienced Job Opening, Year of Passout required, Salary for the current Profile, and much more.
Candidates are advised to read all the details carefully before making online application for Wipro Student Trainee-Customer Service Representative Job Opening at Noida location.
Overview of Wipro Careers 2021 hiring Student Trainee-Customer Service Representative:
Qualifications: MBA (3rd Semester)/Integrated MBA (Graduation + MBA- 7th Semester)
Job Profile: Student Trainee-Customer Service Representative
Experience Required: Freshers
Job Location: Noida
Job Description of Wipro Freshers Job Opening for MBA (3rd Semester)/Integrated MBA (Graduation + MBA- 7th Semester):
Wipro HR Services India Pvt Ltd. is looking for Student Trainee- Customer Service Representative
We are looking for smart professionals with a great attitude to make every single client interaction
delightful
Profile– Student Trainee- Customer Service Representative
Desired skills- Good Communication Skills, Enhanced soft skills, Flexibility to work in varied shifts
Qualification- MBA (3rd Semester)/Integrated MBA (Graduation + MBA- 7th Semester)
Duration– 3 Months
Location– Noida
Stipend– 20,000 Per Month + 2 Way Transport (home pick/drop based on company policy only)
Shift Timings- Primarily night Shifts with 2 consecutive Weekly Offs, however, can range anywhere
within a 24*7 scope
Responsibilities
Your Impact as a Customer Service Representative
• Customer Service through calls, Chats & emails
• Ensure timely and accurate service delivery at defined productivity levels
• Build client & domain knowledge to be able to deliver a resolution on the first conversation
• Ensure adherence to Client Service Level Agreements (SLAs) like Customer Satisfaction, Service
Level, Handle
• Time & Customer Effort
• Maintain Internal & Client level delivery quality on calls, chats & email conversations
• Adhere to Customer Service Attendance & Accountability policies
• Execute issue /query resolution and ensure proper documentation & follow-up
• Identify, share and support operational improvements
Qualifications
MBA (3rd Semester)/Integrated MBA (Graduation + MBA- 7th Semester)
This notification is for the recruitment of Student Trainee-Customer Service Representative from Wipro. You can apply through the given link for the profile of the Student Trainee-Customer Service Representative.
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How to apply Wipro Freshers Off Campus Recruitment Drive for the role of Student Trainee-Customer Service Representative?
Apply Link/Registration Link of Wipro Jobs and Careers at Noida location & for More Details: Click Here