Wipro Careers Recruitment for Customer Service Representative: It is great opportunity for applicants, who are looking for Wipro Customer Service Representative in Noida location.
Interested applicants can apply for the recruitment drive of Wipro Customer Service Representative and register through the given below link. The detailed eligibility criteria and the application process of Wipro Customer Service Representative details are given below.
Here, you will get the information about the recruitment of Wipro Recruitment Drive such as Name of Company, Job Location, Job Role or Profile, Experience or Fresher Required, Year of Passing, Qualification or Eligibility Criteria, and much more.
Job seekers are advised to read all the details before making online applications for Wipro Customer Service Representative opening in Noida location.
Job Summary of Wipro Jobs & Careers Hiring for Customer Service Representative:
Name of Company: Wipro
Location: Noida
Profile: Customer Service Representative
Harman (A Samsun Company) is looking for Intern, Check the eligibility criteria: Apply Online
Wipro Customer Service Representative Recruitment Drive-Details:
Job Description
Wipro HR Services India Pvt Ltd. is looking for a Customer Service Representative
We are looking for smart professionals with a great attitude to make every single client interaction delightful.
Your Impact as a Customer Service Representative
- Customer Service through calls, Chats & emails
- Ensure timely and accurate service delivery at defined productivity levels
- Build client & domain knowledge to be able to deliver a resolution on the first conversation
- Ensure adherence to Client Service Level Agreements (SLAs) like Customer Satisfaction, Service Level, handle Time & Customer Effort
- Maintain Internal & Client level delivery quality on calls, chats & email conversations
- Adhere to Customer Service Attendance & Accountability policies
- Execute issue /query resolution and ensure proper documentation & follow-up
- Identify, share and support operational improvements
Roles & Responsibilities:
You bring knowledge & expertise Required Experience
- Experience 0- 2 yrs
- Excellent communication skills
- Should be flexible to work in rotational shifts
- Proficient in computer usage and Basic knowledge on MS Office
- Defined career roadmap which offers growth opportunities
- Performance based incentive program**
- Investment in talent development and skills enhancement
- Work life balance with 5 day work week
- Collaborative environment with best in class professionals
- Focus on colleague engagement and fun@work
- Depends on Process/Client alignment
Qualifications:
Education
- Graduates in B.Com, B.A, BCA, BBA, BHM, BSc & BSc IT (Except Stats, Maths Hons & Eco Hons)
- Full time MBA, BE, and B-Tech graduates with minimum 6 months of BPO experience
- Undergraduate (Except pursuing any regular course/technical course, pursuing course with specialization in Stats, Maths, Hons & Eco Hons, current year 12th Pass out)
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How to apply Wipro Recruitment Drive for the role of Customer Service Representative?
Apply Link/Registration Link of Wipro Job & Careers & for More Details: Click Here