Wipro Off Campus Recruitment Drive: Wipro Careers & Job Opportunity for the position of IT Service Desk-Associate at the Bangalore location.
Here, Job Seekers will get the details about the recruitment of Wipro recruitment Drive such as Job Profile, Job location, Freshers Job or Experienced Job Opening, Year of Passout required, Salary for the current Profile, and much more.
Candidates are advised to read all the details carefully before making online application for Wipro IT Service Desk-Associate Job Opening at Bangalore location.
Overview of Wipro Careers Freshers hiring for IT Service Desk-Associate:
Qualifications: Graduation mandatory (Technical Grads Preferred)
Job Profile: IT Service Desk-Associate
Experience Required: Freshers
Job Location: Bangalore
Wipro IT Service Desk-Associate Freshers Hiring:
Role – IT Service Associate (LOOKING FOR FRESHERS ONLY)
Location – Bangalore | Work From Office.
Shift Timing- 24*7 rotational Shift ( Including Night Shift)
Experience & Qualifications
Graduation mandatory (Technical Grads Preferred)
Only Freshers currently living in ban galore can apply.
Candidate should have excellent communication. (ENGLISH)
Good Knowledge of Laptop/Desktop troubleshooting.
Knowledge about VPN/ Windows OS/O365/Active Directory.
Should have all documents (Semester Marksheet / Vaccination Certificates / Govt. IDs)
Candidate shouldn’t be pursuing any studies as of now.
Key Responsibilities:
Opens, logs, prioritizes, assigns, and closes calls logged.
Asks the End User for all relevant information concerning the call made or issue reported.
Attempts to resolve the defined inquiries while on the telephone, to meet the agreed upon Service Level for First Call Resolution.
Routes the enquiries to Resolver Groups as appropriate.
Re-routes misdirected calls.
Escalates tickets which have not been resolved by SD.
Provides status and updates on tickets to authorized users.
Reopens Ticket / Creates new ticket to follow up if the user indicates that the inquiry was not resolved to their satisfaction.
This notification is for the recruitment of IT Service Desk-Associate from Wipro. You can apply through the given link for the profile of the IT Service Desk-Associate.
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How to apply Wipro Off Campus Recruitment Drive for the role of IT Service Desk Associate?
Apply Link/Registration Link of Wipro Jobs & for More Details: Click Here