Wipro Careers Recruitment for Customer Service Representative: It is great opportunity for applicants, who are looking for Wipro Customer Service Representative in Gurugram location.
Interested applicants can apply for the recruitment drive of Wipro Customer Service Representative and register through the given below link. The detailed eligibility criteria and the application process of Wipro Customer Service Representative details are given below.
Here, you will get the information about the recruitment of Wipro Recruitment Drive such as Name of Company, Job Location, Job Role or Profile, Experience or Fresher Required, Year of Passing, Qualification or Eligibility Criteria, and much more.
Job seekers are advised to read all the details before making online applications for Wipro Customer Service Representative opening in Gurugram location.
Job Summary of Wipro Jobs & Careers Hiring for Customer Service Representative:
Name of Company: Wipro
Location: Gurugram
Profile: Customer Service Representative
Zoho Careers Off Campus Drive for Software Developer
Wipro Customer Service Representative Recruitment Drive-Details:
Wipro HR Services India Pvt Ltd. is looking for a Customer Service Representative
We are looking for smart professionals with a great attitude to make every single client interaction delightful.
Your Impact as a Customer Service Representative
Customer Service through calls, Chats & emails
Ensure timely and accurate service delivery at defined productivity levels
Build client & domain knowledge to be able to deliver a resolution on the first conversation
Ensure adherence to Client Service Level Agreements (SLAs) like Customer Satisfaction, Service Level, Handle
Time & Customer Effort
Maintain Internal & Client level delivery quality on calls, chats & email conversations
Adhere to Customer Service Attendance & Accountability policies
Execute issue /query resolution and ensure proper documentation & follow-up
Identify, share and support operational improvements
Roles & Responsibilities:
You bring knowledge & expertise Required Experience
Experience 0- 2 yrs.
Excellent communication skills
Should be flexible to work in rotational shifts
Proficient in computer usage and Basic knowledge on MS Office
Defined career roadmap which offers growth opportunities
Performance based incentive program**
Investment in talent development and skills enhancement
Work life balance with 5 day work week
Collaborative environment with best in class professionals
Focus on colleague engagement and fun@work
Depends on Process/Client alignmen
Qualifications:
Education
Graduates in B.Com, B.A,BCA, BBA,BHM, BSc & BSc IT (Except Stats, Maths Hons & Eco Hons)
Full time MBA, BE, and B-tech graduates with minimum 6 months of BPO experience
This notification is for the recruitment of Customer Service Representative from Wipro. You can apply through the given link for the profile of the Customer Service Representative.
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How to apply Wipro Recruitment Drive for the role of Customer Service Representative?
Apply Link/Registration Link of Wipro Job & Careers & for More Details: Click Here