Wipro Off Campus Recruitment Drive: Wipro Careers & Job Opportunity for the position of Associate at the Kolkata location.
Here, Job Seekers will get the details about the recruitment of Wipro recruitment Drive such as Job Profile, Job location, Freshers & Experience Job or Experienced Job Opening, Year of Passout required, Salary for the current Profile, and much more.
Candidates are advised to read all the details carefully before making online application for Wipro Associate Job Opening at Kolkata location.
Overview of Wipro Careers Freshers & Experience hiring for Associate:
Qualifications: Undergraduate
Job Profile: Associate
Experience Required: Freshers & Experience 0-6 Years
Job Location: Kolkata
Wipro Associate Freshers & Experience Hiring:
Job Description
- 0-6 years of Contact Center experience
- Good communication skills
- Quick learner, patient, customer centric and pay attention to details
- Excellent data entry, typing skills and understanding of call center environment
- Basic knowledge of MS Office Tools: Word, Excel & Outlook
- Ability to de-escalate calls and handle high profile escalations
Roles & Responsibilities:
- Attend and respond to incoming calls and emails accurately and in a consistent, professional, customer-focused manner
- Log incidents accurately and document all call information according to standard operating procedures
- Implement knowledge acquired during training to research, identify, escalate and resolve consumer queries and complaints
- Ensure adherence to rules to resolve query and ensure standard operating procedure is followed
- Keep all company information which includes customer information confidential and secured
- Ensure compliance to all company policies and procedures
Qualifications:
Undergraduate
This notification is for the recruitment of Associate from Wipro. You can apply through the given link for the profile of the Associate.
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How to apply Wipro Off Campus Recruitment Drive for the role of Associate?
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