VMware Recruitment Drive 2020: VMware is hiring for the role of Technical Support Engineer for BE/B.TECH Graduates at Bangalore. Interested candidates can apply for this recruitment drive and register through the given link. The detailed eligibility criteria to qualify and the application process are given below.
Job Summary of VMware Recruitment:
| Job Profile | Technical Support Engineer |
| Education Qualification | B.E/B.Tech |
| Experience Required | 1-3 years |
| Job Location | Bangalore |
Detailed Eligibility:
- Candidate must be Bachelor’s Degree
- Candidate should have work experience of 1-3 yrs. in Technical domain
- Candidate should have experience in providing voice based Technical Support is a key requirement
- Candidate should have experience in Virtualization & Cloud computing will be preferred
- VDI Certification will be an added advantage/
Required Skills:
- Capability to learn and follow defined support and root-cause analysis processes.
- Increasing ability to solve practical problems without assistance and deal with a variety of variables in situations where only limited information may initially exist.
- Capability to interpret a variety of instructions furnished in written, oral, hands-on, or diagram form.
- He/She has knowledge of management contacts in the system for technical assistance
- Knowledge of database concepts, networking and storage concepts/ terminology; FTP client usage, knowledge on Microsoft products. Positive and constructive attitude.
- Must be comfortable to face new challenges and technologies. Excellent communication (oral & written) skills.
- Fluent written and verbal communication skills in English.
- He/She should have good level of technical understanding of more than one of the following technologies: Networking, Storage, Linux, TCP/IP, Windows Clustering/DHCP/DNS, Windows 2003/2008
- The logical approach to problem-solving.
Job Function:
- Resolve customer’s issues via the telephone, email or WebEx session
- Reproducing issues in-house and responding back in a timely manner.
- Regular follow-ups with customers with recommendations, updates and action plans.
- Escalate issues in a timely manner according to Standard Operating Procedures
- Participate in technical communications within the Technical Support Team to share best practices and learn about new technologies.
- Focus on an area of technical specialization and attend technical trainings,
- Read and work with other Technical Support Engineers on cases which will help cultivate that expertise.
- Create new knowledge base articles to capture new learning’s for reuse throughout the organization.
How to Apply for VMware Recruitment 2020?
Apply Link of VMware: Click Here
Eligible applicants can find all important links to apply for VMware Job. We advise the applicants that must read the official notification before filling the application form for VMware. Interested Applicants will get the complete information regarding the recruitment of VMware as a Technical Support Engineer. The notification is for the recruitment of Technical Support Engineer.