VMware 2021 Batch Off Campus Freshers Recruitment Drive: VMware Careers & Job Opportunity for the position of Associate Technical Support Engineer at the Bangalore location.
Here, Job Seekers will get the details about the recruitment of VMware Associate Technical Support Engineer such as Job Profile, Job location, Freshers Job or Experienced Job Opening, Year of Passout required, Salary for the current Profile, and much more.
Candidates are advised to read all the details carefully before making online application for VMware Associate Technical Support Engineer Job Opening at Bangalore location.
VMware Jobs & Careers 2021 Freshers hiring for Associate Technical Support Engineer-Overview:
Qualifications: B.E/B.Tech
Job Profile: Associate Technical Support Engineer
Experience Required: Freshers
Year of Passout: 2021 Batch
Job Location: Bangalore
Last date to apply: 26th November 2021
VMware 2021 Freshers Recruitment Drive-Details:
Detailed Eligibility:
Required Skills:
- BE/B.Tech- CS, IS, and EC (70% across their academics from 10th to BE)
- If you are working currently, you can still apply.
Insights into your Role:
As a Technical support Engineer, you will be providing support to customers, using VMware products in isolating, diagnosing, reproducing and fixing technical issues in a timely manner. To be successful in this role, you must be a motivated self-starter and self-learner, possess strong customer service and technical problem-solving skills and be someone who embraces challenges.
- Resolve customer’s issues via the telephone, email or WebEx session
- Reproducing issues in-house and responding back in a timely manner
- Regular follow ups with customers with recommendations, updates and action plans.
- Escalate issues in a timely manner according to Standard Operating Procedures.
- Leverage internal technical expertise, including peers, mentors, knowledge base, community forums and other internal tools, to provide the most effective solutions to customer issues.
- Create new knowledgebase articles to capture new learning’s for reuse throughout the organization.
- Participate in technical communications within the Technical Support Team to share best practices and learn about new technologies.
- Focus on an area of technical specialization and attend technical trainings
- Read and work with other Technical Support Engineers on cases which will help cultivate that expertise.
Requirements:
- Good written and verbal communication skills
- Good interpersonal communication and customer service skills are needed in order to work successfully with customers in high stress and or ambiguous situations
- Understanding in Virtualization & Cloud computing will be preferred.
- Open to work in Rotational Shifts- Night Shifts
- Understanding of some of the following technologies – Networking / Storage (FC, iSCSI etc..) / Linux / Windows Clustering/DHCP/DNS / Windows 2003/2008
- Strong aptitude for learning new technologies and understanding how to utilize them in a customer facing environment
- Ability to follow standard engineering principles and practices
- Logical approach to problem solving
This notification is for the recruitment of Associate Technical Support Engineer from VMware. You can apply through the given link for the profile of the Associate Technical Support Engineer.
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How to apply VMware Off Campus Recruitment Drive 2021 for the role of Associate Technical Support Engineer?
Apply Link/Registration Link of VMware Jobs and Careers at Bangalore location & for More Details: Click Here
