VMware is hiring for the role of Staff Technical Content Developer in Bengaluru, India. Interested candidates can apply for this recruitment drive and register through the given link. The detailed eligibility criteria to qualify and the application process are given below.
Job Summary of VMware:
Company Name: VMware
Location: Bengaluru
Job Role: Staff Technical Content Developer
Category: Client Support
Subcategory: Customer Support
Experience: Manager and Professional
Full Time/Part Time: Full-Time
Job Description:
This position is responsible for developing and maintaining technical training courseware (pre and post-GA) for VMware Customers, Partners, and GSS technical support engineers globally. Courses will be delivered in traditional lecture/lab settings, and, at times, on-line.
Roles And Responsibilities
- Develop customer facing Technical Training Content on CMBU products (especially on VRA and VRO) for VMware Education.
- Design and Develop Hands-on Labs and base-lab environments for technical training curriculum.
- Conduct train the trainer (TTT) sessions
- Develop the content in content development tool (Xyleme) for both Instructor Led, OnDemand and eLearning course formats.
- Develop expertise in vRealize Automation product line and become an SME.
- Become a VCI within 6 months of joining the team, as per business needs and requirements.
- Participate in retrospective meetings of courses developed and provide feedback to improve courseware.
- Collaborate with various stakeholders to understand roadmap, product design and usability for customers.
- Develop and deliver content for customer webinars and TOIs for internal audience.
- Conduct customer event sessions for education as needed.
- Develop technical courseware for Pre-GA readiness.
- Develop custom courses to cater to the customer and internal audience requirements.
- Develop post GA troubleshooting modules and courses for technical support personnel.
- Collaborate with VCIs, PM, TPMs and Engineering SMEs to validate course design and content.
- Update and maintain existing courseware and labs.
- Conduct ongoing meetings with stakeholders and communicate project status.
- Partner with engineering to structure and design TOI (transfer of information) content.
Requirements:
- Work with VMware’s internal readiness team, technical publications, Education and systems engineering to ensure consistency of product documentation and training materials to exploit opportunities for reuse of these materials.
- Investigating, developing, and implementing programs for alternative education channels for customers and strategic partners, such as online webinars, eLearning, and technical awareness seminars
- Assist in interviewing and selecting new technical content developers
- Mentor new developers, and provide support to other developers, especially those based on-site
- Partner with other business functions to gauge the pulse and need of the customer and tie that back into course materials
- Traveling time of 10% may be needed, as per business requirements.
Desirable Skills And Experience:
- 3+ years’ experience developing technical training materials
- 8+ years’ experience in technical industry
- Strong knowledge in working with VMware vSphere
- Strong understanding of VMware vRealize products (vRealize Automation, vRealize Orchestrator etc.)
- Good understanding of Containers and Kubernetes technologies will be an added advantage
- Good understanding of public cloud, private cloud and monitoring tools
- Experience using instructional design models, including:
- Analyzing audience needs and tying them to business requirements
- Designing and developing student and instructor guides
- Creating tests and practical lab activities
- Have expertise on e-learning tools and methodologies
- Good understanding of instructional design principles and methodologies.
- Knowledge of systems administration, networking, client/server applications and hardware configuration
- Strong knowledge of systems administration in Linux/UNIX and Microsoft Windows operating systems
- Ability to write scripts and simple programs using python and ansible
- Good practical working ability with Linux and/or Windows utilities and applications
- Experience teaching technologies like Cloud Computing, Windows/Linux System Administration, Linux/UNIX Technologies
- Strong aptitude for learning new technologies and understanding how to utilize them in developing a customer-facing courseware
- Self-starter, taking initiative and requiring minimal oversight
- Ability to follow standard engineering principles and practices
- Logical approach to problem-solving.
- Experience using instructional design models, including:
- Analyzing audience needs and tying them to business requirements
- Designing and developing student and instructor guides
- Creating tests and practical lab activities
- Practical knowledge of modern electronic education delivery channels (eLearning) and systems (learning management systems)
- Experience in PowerPoint, Word, Camtasia etc
- Excellent written and oral communication skills
Certifications:
- VCP-DCV, VCP-CMA or similar required.
- VCIX-CMA certifications would be added advantage.
- VMware Certified Instructor (VCI) would be preferred.
- Public Cloud Certifications (AWS, GCP, Azure etc) would be added advantage.
How to Apply VMware for the role of Staff Technical Content Developer?
Apply Link of VMware & For More Details: Click Here
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