Unisys Careers Recruitment for Service Desk Associate: It is great opportunity for applicants, who are looking for Unisys Service Desk Associate in Hyderabad location.
Interested applicants can apply for the recruitment drive of Unisys Service Desk Associate and register through the given below link. The detailed eligibility criteria and the application process of Unisys Service Desk Associate details are given below.
Here, you will get the information about the recruitment of Unisys Recruitment Drive such as Name of Company, Job Location, Job Role or Profile, Experience or Fresher Required, Year of Passing, Qualification or Eligibility Criteria, and much more.
Job seekers are advised to read all the details before making online applications for Unisys Service Desk Associate opening in Hyderabad location.
Job Summary of Unisys Jobs & Careers Hiring for Service Desk Associate:
Name of Company: Unisys
Location: Hyderabad
Profile: Service Desk Associate
Unisys Service Desk Associate Recruitment Drive-Details:
Responsibilities:
- First point of contact for all end user reported issues or requests
- Typically provides technical support for Internal and External customers
- Responsible for providing the first-line of telephone technical support of hardware, Operating Systems, sub-systems and/or applications for customers and/or employees
- Applies basic diagnostic techniques to identify problems, investigate causes and recommend solutions to correct common failures
- Takes end to end Ownership of End User Issues till resolution and follow up as mandated by the process requirements
- Escalates complex problems to the Remote Support Engineering staff or Field Engineering
- Maintains call quality and response times as per the agreed SLA’s. Maintains records of calls and ensure all cases are updated in the system
- Support multiple clients through customer service professionalism and insight
Skills, Experience & Qualifications:
- Fresher
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How to apply Unisys Recruitment Drive for the role of Service Desk Associate?
Apply Link/Registration Link of Unisys Job & Careers & for More Details: Click Here