Unisys Off Campus Recruitment Drive: Unisys Careers & Job Opportunity for the position of Service Desk Associate at the Bangalore location.
Here, Job Seekers will get the details about the recruitment of Unisys recruitment Drive such as Job Profile, Job location, Freshers Job or Experienced Job Opening, Year of Passout required, Salary for the current Profile, and much more.
Candidates are advised to read all the details carefully before making online application for Unisys Service Desk Associate Job Opening at Bangalore location.
Overview of Unisys Careers Freshers hiring for Service Desk Associate:
Qualifications: minimum qualification any Engineering or Non-Engineering Graduates (2021 and 2022 Batch)
Job Profile: Service Desk Associate
Experience Required: Freshers
Job Location: Bangalore
Unisys Service Desk Associate Freshers Hiring:
Responsibilities:
- First point of contact for all end user reported issues or requests
- Typically provides technical support for Internal and External customers
- Responsible for providing the first-line of telephone technical support of hardware, Operating Systems, sub-systems and/or applications for customers and/or employees
- Applies basic diagnostic techniques to identify problems, investigate causes and recommend solutions to correct common failures
- Takes end to end Ownership of End User Issues till resolution and follow up as mandated by the process requirements
- Escalates complex problems to the Remote Support Engineering staff or Field Engineering
- Maintains call quality and response times as per the agreed SLA’s. Maintains records of calls and ensure all cases are updated in the system
- Support multiple clients through customer service professionalism and insight
#LI-RP1
You will be successful in this role if you have:
- Key Skills:
- Excellent verbal and written communication.
- Good Knowledge on Operating Systems, Hardware, Networking and MS Applications
- Good knowledge of Microsoft Office Suite (Word, Excel, Outlook etc.)
- Multitasking and coordination skills
- Excellent judgment skills to be able to properly evaluate situations and immediately provide effective solutions
- Willingness and ability to work in shifts (24 x 7)
Minimum Education Required:
- A minimum qualification any Engineering or Non-Engineering Graduates (2021 and 2022 Batch)
- Education, training and/or relevant experience equivalent to the completion of a relevant certificate course and/or relevant experience in Information Technology service delivery Relevant IT qualifications to a tertiary level
This notification is for the recruitment of Service Desk Associate from Unisys. You can apply through the given link for the profile of the Service Desk Associate.
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How to apply Unisys Off Campus Recruitment Drive for the role of Service Desk Associate?
Apply Link/Registration Link of Unisys Jobs & for More Details: Click Here