Udacity is looking for a Customer Support Representative (Night Shift) in Noida, Uttar Pradesh, India. Interested candidates can apply for this recruitment drive and register through the given link. The detailed eligibility criteria to qualify and the application process are given below.
Job Summary of Udacity:
Job Profile: Customer Support Representative (Night Shift)
Location: Noida, Uttar Pradesh, India
Employment Type: Full-Time
Experience Required: At least 1-4 years of working in customer service
Job Function: Customer Service, Quality Assurance, Marketing
Responsibilities:
- Respond to student inquiries in a timely and efficient manner
- Resolve student concerns by determining the cause of the problem and working with others to offer a solution
- Make recommendations based on a student’s interests and history
- Collect feedback and make recommendations for improvements and changes
- Be a strong advocate for Udacity students and the company vision
- Open to working in night shifts
What we value:
- Candidate should have at least 1-4 years of working in customer service
- Candidate must have experience in communicating with customers on phone, email, and chat. (Experience with providing service via SMS is a plus)
- Candidate should have excellent communication skills, both written and verbal
- Flexibility in using, or learning to use, different methods for tracking and conveying information, such as Zendesk, Google docs, online chat programs and email
- Empathetic, patient, and compassionate
How to Apply Udacity for Customer Support Representative (Night Shift)?
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The notification is for the recruitment of Customer Support Representative (Night Shift). Here, You will get complete information about the Udacity recruitment Drive for Customer Support Representative (Night Shift).