Uber Recruitment Drive: Uber Careers & Job Opportunity for the position of Quality Auditor at Hyderabad location.
Applicants are advised to read all the details carefully on company official careers portal (link is given below) before making online application for Uber Quality Auditor Job at Hyderabad location.
Overview of Uber Freshers Jobs & Careers Hiring for Quality Auditor:
Name of Company: Uber
Qualification: Graduate any stream
Experience: Freshers
Job Location: Hyderabad
Software Engineer Job at Motorola Solutions: Freshers & Experience can apply
Uber Freshers Recruitment Drive for Quality Auditor-Details:
About the Role
At Uber, we ignite opportunity by setting the world in motion. We take on big problems to help drivers, riders, delivery partners, and eaters get moving in more than 600 cities around the world.
We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let’s move the world forward, together.
What the Candidate Will Need / Bonus Points
—- What the Candidate Will Do —-
- You would be performing quality audits and find out areas of improvement for the team. Here are broad level of details of your responsibilities:
- Monitor and check quality for email or phone support for assigned LOB/ region
- Deep dive and analyse to find trends and root causes of errors to give feedback on site or agent performance
- Provide quality intelligence to help LOB managers optimise support logic and insights to the training team to bridge the knowledge gap
- Report on weekly quality metrics
- Work in tandem with LOB / QA managers to improve their error rate for better feedback mechanism
- Collaborate with APAC AST team for standardised and scalable process
- Liaise with various lines of businesses and regions to calibrate audits, implement methodologies and drive performance improvements
- Identify root causes and improvement opportunities in training, process and policies
- Collect and present data to management and Regional CommOps in reports and weekly business reviews
- Provide support in setting up QA process for new launch in BPOs / COEs
- Lead project initiatives for quality improvement and process optimisation *
—- Basic Qualifications —-
Graduation in any stream
—- What the Candidate Will Do —-
Basic knowledge on Quality tools
Good communication skills
Stakeholder Management
Project Management
Important Note While Applying for Jobs:- Do read all the instructions and requirements carefully to apply for the job. All the communications from the organization will be on your registered Email ID. Keep Checking your Mailbox for the next round details once CV is shortlisted.
Important Notice and Disclaimer:- Seekajob platform is a free Job Sharing platform for all the Job seekers. We don’t charge any cost and service fee for any job which is posted on our website, neither we have authorized anyone to do the same. Most of the jobs posted over Seekajob are taken from the career pages of the organizations. Jobseekers/Applicants are advised to check all the details when they apply for the job to avoid any inconvenience.
How to apply for Uber Freshers Quality Auditor Hiring?
Apply Link/Registration Link of Uber recruitment drive: Click Here