Thomson Reuters Recruitment Drive: Thomson Reuters Careers & Job Opportunity for the position of Product Support Representative at Hyderabad location.
Applicants are advised to read all the details carefully on company official careers portal (link is given below) before making online application for Thomson Reuters Product Support Representative Job at Hyderabad location.
Overview of Thomson Reuters Freshers Jobs & Careers Hiring for Product Support Representative:
Name of Company: Thomson Reuters
Experience: Freshers & Experience
Job Location: Hyderabad
IBM Careers Internship Opportunity: Required Education: Bachelor’s Degree
Thomson Reuters Freshers Recruitment Drive for Product Support Representative-Details:
About the Role
In this opportunity as Product Support Associate, you will:
- Provide timely support across a wide range of tax products, as needed, to include inbound phone calls, emails, chat and web submission
- Deliver high quality customer experience on a consistent basis, advocating for the customers
- Efficiently utilize internal resources and execute good time management
- Ensure adherence to departmental processes and procedures
- Assist and collaborate with other internal teams, as needed
- Participate in training projects and deliver on-demand coaching
About You
You’re a fit for the role of Product Support Associate if you:
- Have experience in a customer care support role (tax, technical support or IT Help Desk knowledge is a plus)
- Excellent communication skills
- Demonstrate critical thinking and strong customer service skills
- Are available to work varying shifts and as per business needs
- Demonstrate a high work ethic and ability to be timely, efficient, and reliable
- Demonstrate a customer focus and growth mindset, as well as embrace change
- Bachelor’s degree or equivalent workforce experience preferred
Important details
- Shift timings – 5/5:30/8:30/9 PM(Any shift can be allotted to you)
- Mandatory 2 or 3 days work from office in a week in Hyderabad
- Experience- 3-12 months
- Freshers can also apply
Perks and Benefits
- Shift allowance
- Free cab/shuttle service
- Free insurance
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How to apply for Thomson Reuters Freshers Product Support Representative Hiring?
Apply Link/Registration Link of Thomson Reuters recruitment drive: Click Here