Standard Chartered Off Campus Drive 2021: Standard Chartered Careers & Job Opportunity for the position of Retail Banking. The Fresher or Experienced Graduate is eligible for Standard Chartered Off Campus Job.
Standard Chartered full-time job vacancy for freshers or experienced candidates who has graduate degree.
Here, Job Seekers will get the details about the recruitment of Standard Chartered Off Campus Job such as Job Profile, Job location of Standard Chartered Retail Banking Job, Freshers Job or Experienced Job Opening at Standard Chartered, Year of Passout required, Salary of Retail Banking at Standard Chartered, and much more.
Candidates are advised to read all the details carefully before making online application for Standard Chartered Retail Banking Job Opening.
Overview of Standard Chartered Careers 2021 hiring Retail Banking:
Qualifications: Graduate
Job: Retail Banking
Primary Location: ASEAN & South Asia-India-Chennai
Schedule: Full-time
Employee Status: Permanent
Posting Date: 07/Apr/2021, 4:24:47 PM
Unposting Date: 22/Apr/2021, 4:29:00 AM
Job Description of Standard Chartered Jobs and Careers 2021 as Retail Banking:
About Standard Chartered
We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East.
To us, good performance is about much more than turning a profit. It’s about showing how you embody our valued behaviours – do the right thing, better together and never settle – as well as our brand promise, Here for good.
We’re committed to promoting equality in the workplace and creating an inclusive and flexible culture – one where everyone can realise their full potential and make a positive contribution to our organisation. This in turn helps us to provide better support to our broad client base.
JOB PURPOSE:
To handle customer calls / issues while providing consistent delivery of customer delight relating to queries/ requests / financial needs / problem resolution keeping focus on SCB Policies.
KEY RESPONSIBILITIES:
- Handle customer calls/ issues quickly and effectively and end to end resolution (if applicable)
- Sign up customers for value added services and digital education (if applicable)
- Tag the call type accurately as appropriate
- Give accurate information to customers on his queries / concerns
- Have high awareness levels on KYC and Anti-money laundering Policy
- Multi-skilled to handle both inbound and outbound calls (if applicable)
- Initiate and strive towards achieving set targets and service standards
- Probe & identify financial needs on service calls and pitch relevant solutions in line with customer requirements (if applicable)
- Should be able to identify potential disputes / escalation / specific trends noticed while handling of cases / Process gaps and highlight to the management
- Ensure all sales pitches are made without mis-selling and achieve targets in term of leads / self closure (if applicable)
- Ensure proper follow up / tracking of cases and closure within turnaround time (if applicable)
- Customer Data Confidentiality to be strictly adhered to
- Adherence to compliance with all applicable rules / regulations and group policies
- Ensure KPI’s (Key Performance Indicator) & KRI’s (Key Risk Indicator, e.g. – proper authentication, no rejects, maintained turnaround time, etc as define by the group) are achieved and work towards the improvement
- Follow up on delinquent accounts to negotiate for timely payments (if applicable)
Regulatory & Business Conduct
- Display exemplary conduct and live by the Group’s Values and Code of Conduct.
- Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
QUALIFICATIONS:
- Graduate
- Fresher or with 1-2 years of experience in service / Sales / Collection (as per the job role)
- Excellent communication skills in written and verbal English
- Basic computer skills
- Strong service / Sales / Collection orientation (as per the job role)
- Strong knowledge of bank’s products & services and willingness to learn new products
- Manage conflicts and solve problems
- Patient, Non-Confrontational, Resilient
- Positive, polite, cheerful and courteous
- Flexible to stretch and work across different calendar days and time zones in a week/month
- Age limit (please specify) if applicable.
This notification is for the recruitment of Retail Banking from Standard Chartered. You can apply through the given link for the profile of the Retail Banking.
Important Note While Applying for Jobs:- Do read all the instructions and requirements carefully to apply for the job. All the communications from the organization will be on your registered Email ID. Keep Checking your Mailbox for the next round details once CV is shortlisted.
Important Notice and Disclaimer:- Seekajob platform is a free Job Sharing platform for all the Job seekers. We don’t charge any cost and service fee for any job which is posted on our website, neither we have authorized anyone to do the same. Most of the jobs posted over Seekajob are taken from the career pages of the organizations. Jobseekers/Applicants are advised to check all the details when they apply for the job to avoid any inconvenience.
How to apply Standard Chartered Off Campus Recruitment Drive 2021 for the role of Retail Banking?
Apply Link/Registration Link of Standard Chartered Off Campus 2021 Jobs & for More Details: Click Here