Standard Chartered Off Campus Recruitment Drive: Standard Chartered Careers & Job Opportunity for the position of Client Care Executive-Personal Clients at the Chennai location.

Here, Job Seekers will get the details about the recruitment of Standard Chartered recruitment Drive such as Job Profile, Job location, Freshers Job or Experienced Job Opening, Year of Passout required, Salary for the current Profile, and much more.

Candidates are advised to read all the details carefully before making online application for Standard Chartered Client Care Executive-Personal Clients Job Opening at Chennai location.

Overview of Standard Chartered Careers Freshers hiring for Client Care Executive-Personal Clients:

Qualifications: Graduate

Job Profile: Client Care Executive-Personal Clients

Experience Required: Freshers or 1-2 years of exp

Job Location: Chennai

Internship Stipend – Rs 20,000 per month PhonePe is hiring fresher for Intern

Standard Chartered Client Care Executive-Personal Clients Freshers Hiring:

Roles and Responsibilities

To handle customer calls / issues while providing consistent delivery of customer delight relating to queries/ requests / financial needs / problem resolution keeping focus on SCB Policies.

Key Responsibilities

Handle customer calls/ issues quickly and effectively and end to end resolution (if applicable)
Sign up customers for value added services and digital education (if applicable)
Tag the call type accurately as appropriate
Give accurate information to customers on his queries / concerns
Have high awareness levels on KYC and Anti-money laundering Policy
Multi-skilled to handle both inbound and outbound calls (if applicable)
Initiate and strive towards achieving set targets and service standards
Probe & identify financial needs on service calls and pitch relevant solutions in line with customer requirements (if applicable)
Should be able to identify potential disputes / escalation / specific trends noticed while handling of cases / Process gaps and highlight to the management
Ensure all sales pitches are made without mis-selling and achieve targets in term of leads / self closure (if applicable)
Ensure proper follow up / tracking of cases and closure within turnaround time (if applicable)
Customer Data Confidentiality to be strictly adhered to
Adherence to compliance with all applicable rules / regulations and group policies
Ensure KPI’s (Key Performance Indicator) & KRI’s (Key Risk Indicator, eg – proper authentication, no rejects, maintained turnaround time, etc as define by the group) are achieved and work towards the improvement
Follow up on delinquent accounts to negotiate for timely payments (if applicable)

Regulatory & Business Conduct

Display exemplary conduct and live by the Group’s Values and Code of Conduct.
Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.

Our Ideal Candidate

Graduate
Fresher or with 1-2 years of experience in service / Sales / Collection (as per the job role)
Excellent communication skills in written and verbal English
Basic computer skills
Strong service / Sales / Collection orientation (as per the job role)
Strong knowledge of bank’s products & services and willingness to learn new products
Manage conflicts and solve problems
Patient, Non-Confrontational, Resilient
Positive, polite, cheerful and courteous
Flexible to stretch and work across different calendar days and time zones in a week/month

Role Specific Competencies

Communication
Analytical skills
Problem solving

This notification is for the recruitment of Client Care Executive-Personal Clients from Standard Chartered. You can apply through the given link for the profile of the Client Care Executive-Personal Clients.

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How to apply Standard Chartered Off Campus Recruitment Drive for the role of Client Care Executive-Personal Clients?

Apply Link/Registration Link of Standard Chartered Jobs and Careers at Chennai location & for More Details: Click Here