SonicWall Off-Campus Recruitment Drive for 2020 batch: SonicWall is hiring for the Position of Graduate Trainee Engineer-Technical Network Support for Bachelor’s degree in Computer Science/Information Sciences/ Electronic & Communications Engineering. Interested candidates can apply for this recruitment drive and register through the given link. The detailed eligibility criteria and the application process are given below.
Here, you will get the information about the recruitment of SonicWall Off-Campus Jobs at Bangalore location such as Name of Company, Job Location, Job Role or Profile, Experience or Fresher Required, Year of Passing, Qualification or Eligibility Criteria, and much more.
Job seekers are advised to read all the details before making online applications for SonicWall Graduate Trainee Engineer-Technical Network Support Job openings for Bangalore location.
Job Summary of SonicWall Careers India:
Company Name: SonicWall
Qualification: Bachelor’s degree in Computer Science/Information Sciences/ Electronic & Communications Engineering.
Job Profile: Graduate Trainee Engineer-Technical Network Support
Job Location of SonicWall: Bangalore
Experience: 0 – 1 years networking and network security support experience with solid understanding of LAN/WAN topologies and technologies
Job Description of SonicWall Off-Campus Recruitment Drive 2020:
RESPONSIBILITIES
• Responsible for providing technical support across SonicWall product lines via Phone/Web & Emails in 24x7x365 days environment.
• Assist customers with deployment of SonicWall network security products like Firewall/IPS and VPN solutions.
• Provide technical solutions and workarounds for end users with their issues on respective product line.
• Owns customer issues from beginning to resolution (handles in place)
• Assists customers by diagnosing problems and providing resolutions for technical and service issues.
• Use troubleshooting techniques and tools to identify products that are defective and follows guidelines in issuing service calls/contacts.
• Advises/educates customers within procedural guidelines to ensure a complete solution to their technical or service questions.
• Recreates, identifies and provides input on unique or recurring customer problems.
• Focuses on delivering a positive customer experience according to SonicWall standards.
• Monitors and tracks issues to ensure accurate resolution.
• Candidate should work closely with the Engineering and other cross functional teams to replicate the issues reported by the customers, validate the bug fixes provided through various patch releases and resolve the customer issues in a professional manner
• Provide consistent feedback to the team on products supported
• Remains knowledgeable of SonicWall product line and related industry products and technologies.
REQUIREMENTS
• Willing to work in 24×7 environment in night shifts.
• Good understanding of Security, LAN/WAN topologies and technologies.
• In-depth knowledge of OSI Model, TCP/IP, Network Security basics.
• Ability to work on in a high-level stress and interrupt driven environment
• Good understanding of L2-L7 networking protocols, major Operating Systems such as UNIX / Linux
• Demonstrated ability to use in-depth troubleshooting to resolve or workaround customer issues using troubleshooting tools i.e. Wire Shark, Netmon etc
• Routing and Switching knowledge will be added advantage
EDUCATION AND EXPERIENCE
• Bachelor’s degree in Computer Science/Information Sciences/ Electronic & Communications Engineering
• 0 – 1 years networking and network security support experience with solid understanding of LAN/WAN topologies and technologies
• In-depth knowledge of the network protocols: TCP/IP. Routing Protocols like OSPF, RIP, BGP, Firewall , IDS/IPS will be added advantage.
This notification is for the recruitment of Graduate Trainee Engineer-Technical Network Support from SonicWall. You can apply through the given link for the profile of the Graduate Trainee Engineer-Technical Network Support.
Important Note: Candidate must read all the instructions and requirements carefully while applying for the job. You have to fill all the required fields and all the communications from the company will be on your registered Email ID. Keep checking your email for the next round once the Resume is shortlisted.
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How to apply SonicWall Freshers Recruitment Drive of 2020 for the role of Graduate Trainee Engineer-Technical Network Support?
Apply Link/Registration Link of SonicWall Job at Bangalore location & for More Details: Click Here