Salesforce Off Campus Recruitment Drive: Salesforce Careers & Job Opportunity for the position of Site Reliability Intern at the Hyderabad location.
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Overview of Salesforce Careers Freshers & Experience hiring for Site Reliability Intern:
Job Profile: Site Reliability Intern
Freshers & Experience Required: Freshers & Experience
Job Location: Hyderabad
Salesforce Site Reliability Intern Freshers & Experience Hiring:
The Technical Writer, Site Reliability will be responsible for:
- Working with the operational support teams to access the current state of knowledge and content
- Building out knowledge management processes and solutions
- Migrating content from current repositories to the newer technologies
- Helping maintain the Site Reliability knowledge management capabilities, processes, and solutions
- Leveraging knowledge and best practice experience to identify and champion recommendations for improvements opportunities
- Advising on Analytics/reporting to define success content
- Ensuring compliance with knowledge specific standards and policies
Your Impact:
Salesforce Employees expect, and deserve the highest quality of support and enablement. A successfully Content Strategy program and structure will help employees self solve repeatable issues while allowing support staff to focus on solving and innovating new solutions. Success in this role will be measured by the consistency with which our teams use the assets created/managed by this team (user adoption), employee satisfaction, and strength of relationships created with operational leaders.
You will have the opportunity to work closely with the extended leadership team of CIO, Availability Services on a regular basis.
Desired Requirements:
Experience in technical writing
Experience writing/creating technical knowledge content
Experience building out knowledge/competency centers in a technical environment
Experience building knowledge management frameworks, tools, and practices for global organizations
Strong business acumen, strategic thinking, and analytical skills.
Ability to think strategically as well as the ability to handle details.
Strong organizational and management skills to manage multiple projects, responsibilities, and staff.
Exceptional relationship-building skills demonstrated by ability to grow and nurture relationships with internal stakeholders.
Bachelors’ degree or equivalent experience
Technologies Used (experience in any a plus!) :
Salesforce.com
Salesforce Service Cloud
Google Workspace
Confluence
Quip
Slack
This notification is for the recruitment of Site Reliability Intern from Salesforce. You can apply through the given link for the profile of the Site Reliability Intern.
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How to apply Salesforce Off Campus Recruitment Drive for the role of Site Reliability Intern?
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