Salesforce is hiring for the role of Support Engineer-Evergage in Hyderabad location. Interested candidates can apply for this recruitment drive and register through the given link. The detailed eligibility criteria to qualify and the application process are given below (For More Job update: Jobsmela).
Job Summary of Salesforce:
Company Name: Salesforce
Location: Hyderabad
Job Role: Support Engineer-Evergage
Job Details
Detailed Role & Responsibilities
- Assisting customers in troubleshooting their custom code, integration, and implementation of Salesforce products. This involves debugging, troubleshooting, and ensuring issues are fully resolved.
- Developing and maintaining technical expertise in assigned areas of product functionality.
- Demonstrating exceptional analytical, troubleshooting, and problem-solving expertise.
- Providing feature explanation and Salesforce coding best practices.
- Managing customer expectations and customer experience to maximize customer satisfaction.
- Actively maintaining and participating in job-related training activities.
- Demonstrating the ability to research, document, and prioritize customer issues, leveraging internal tools and escalation teams as necessary, as well as prioritizing and managing time effectively in a fast-paced environment.
- Multitasking and performing effectively under pressure.
- Creating and curating knowledge content.
- Working in Non-Standard Work Week: While we have 5 days a workweek, it is not necessary that the weekend are Saturday and Sunday. You may get your weekly off’s on any day of the week (e.g. Mon/Tue, Wed/Thur, Mon/Wed etc)
Minimum Qualifications
- BA/BS degree in a technical field preferred with a strong academic record.
- 2 to 8 years engineering/programming work experience.
- Visualforce and Apex code experience
- Previous Marketing Cloud experience, Marketing Cloud Email Specialist
- Ability to communicate technical concepts clearly and effectively.
- Solid knowledge of XML, preferably experience using server-to-server web services (SOAP)
- Excellent written and verbal communication skills
- Solid understanding of Internet technologies: firewalls, web servers, web proxy servers, etc.
- Understanding of database concepts and data management (RDBMS) and SQL
- Experience with recognizing Splunk data sources and analyzing the data for anomalies and trends.
How to Apply Salesforce for the role of Support Engineer-Evergage?
Apply Link of Salesforce & For More Details: Click Here
For More Job Update:
This notification is for the recruitment of Support Engineer-Evergage from Salesforce. You can apply through the given link for the profile of the Support Engineer-Evergage.