Red Hat Off Campus Drive 2021: Red Hat Careers & Job Opportunity for the position of Trainee Associate Technical Support Engineer at the Pune location. Candidate must have graduated within the last 2 years with a bachelor’s degree in engineering, technology (computer science or IT), science, or computer applications, or a master’s degree in computer applications or marketing and communications.
The Red Hat Global Support Services team is looking for a Trainee Associate Technical Support Engineer to join us in Pune, India. In this role, you’ll be a part of the Global Support Services team that focuses on resolving issues for enterprise customers by providing high-level technical support and sustaining engineering services to maximize uptime and reduce IT costs.
In this graduate trainee program, you’ll have the opportunity to work with leading open source developers to support new solutions and customer offerings. You will also receive on the job training, including an introduction to Red Hat products like Red Hat Enterprise Linux (RHEL), Red Hat Openshift Container Platform, Red Hat Storage, Red Hat Virtualization, clustering, Red Hat Cloud Suite, and Red Hat Satellite, as well as soft skill training and technical troubleshooting.
The graduate trainee program 2021 will be conducted in a virtual mode for a period of upto 6 months. This position has the potential to convert to a full-time role as an Associate Technical Support Engineer at the end of the internship period.
Here, Job Seekers will get the details about the recruitment of Red Hat Off Campus Drive 2021 such as Job Profile, Job location, Freshers Job or Experienced Job Opening, Year of Passout required, Salary for the current Profile, and much more.
Candidates are advised to read all the details carefully before making online application for Red Hat Trainee Associate Technical Support Engineer Job Opening at Pune location.
Overview of Red Hat Off Campus Drive 2021 hiring Trainee Associate Technical Support Engineer:
| Qualifications: | Bachelor’s Degree or Master Degree |
| Job Profile: | Trainee Associate Technical Support Engineer |
| Job Location: | Pune |
Job Description of Red Hat Off Campus Job 2021 as Technical Associate:
Primary job responsibilities
- Perform basic investigation and troubleshooting of Red Hat enterprise application server suite of products and additional layered products to find resolutions for technical issues
- Gather information for each bug and provide analysis to fully understand the issue
- Propose and discuss fixes or workarounds and provide advice to educate customers
- Collaborate with engineering, product management, and support management teams to prioritize customer requests
- Incorporate your findings to Red Hat’s knowledge base
- Support Red Hat’s global customers on technical issues through phone, chat, or remote access tools
Required skills
- Excellent verbal and written communication skills
- Good analytical and problem solving skills
- Ability to communicate and present ideas in a user-friendly way
- Focused on delivering remarkable and consistent customer experience
- Self-motivated and comfortable working within a team
- Learn, adopt, and practice Red Hat values and competencies
- Must have graduated within the last 2 years with a bachelor’s degree in engineering, technology (computer science or IT), science, or computer applications, or a master’s degree in computer applications or marketing and communications
- Red Hat Certified Engineer (RHCE)
- Basic understanding of Linux, containers, and open source
- Basic knowledge of TCP/IP networking and UNIX services and concepts
- Open source community contribution through projects is a plus
How to apply Red Hat Off Campus Recruitment Drive 2021 for the role of Trainee Associate Technical Support Engineer?
Apply Link/Registration Link of Red Hat Jobs and Careers at Pune location & for More Details: Click Here
This notification is for the recruitment of Trainee Associate Technical Support Engineer from Red Hat. You can apply through the given link for the profile of the Trainee Associate Technical Support Engineer.
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Must have graduated within the last 2 years with a bachelor’s degree in engineering, technology (computer science or IT), science, or computer applications, or a master’s degree in computer applications or marketing and communications and for more details read the above article.