Red Hat hiring Trainee Associate Technical Support Engineer: Red Hat Off Campus 2021 Drive is a great opportunity for applicants looking for Red Hat Trainee Associate Technical Support Engineer Jobs. Red Hat inviting Bachelor’s degree & Master’s degree applicants for Red Hat off Campus Drive.
Interested candidates can apply for the recruitment drive of Red Hat Off Campus 2021 and register through the given link. The detailed eligibility criteria and the application process of Red Hat are given below.
Here, you will get the information about the recruitment of Red Hat Recruitment Drive 2021 such as Name of Company, Job Location, Job Role or Profile, Experience or Fresher Required, Year of Passing, Qualification or Eligibility Criteria, and much more.
Job seekers are advised to read all the details before making online applications for Red Hat hiring Trainee Associate Technical Support Engineer Job opening at the Pune location.
Job Summary of Red Hat Careers India:
Company Name: Red Hat
Qualification: Must have graduated within the last two years with a bachelor’s degree in engineering, technology, computer science or IT, science, or computer applications, or a master’s degree in computer applications or marketing and communications
Job Profile: Trainee Associate Technical Support Engineer
Job Location of Red Hat: Pune
TCS NQT-2021 Updated: Last Registration date-10th Feb 2021
Job Description of Red Hat Recruitment Drive 2021:
Job summary
The Red Hat Global Support Services team is looking for a Trainee Associate Technical Support Engineer to join us in Pune, India. The Global Support Services team focuses on resolving issues for enterprise customers by providing high-level technical support and sustaining engineering services to maximize uptime and reduce IT costs. In this graduate trainee program, you’ll have the opportunity to work with leading open source developers to support new solutions and customer offerings. You will also receive on the job training, including an introduction to Red Hat products like Red Hat Enterprise Linux (RHEL), Red Hat OpenShift Container Platform, Red Hat Storage, Red Hat Virtualization, clustering, Red Hat Cloud, and Red Hat Satellite, as well as soft skill training and technical troubleshooting. The 2021 Graduate Trainee program will be conducted in a virtual mode for a period of up to 6 months. This position has the potential to convert to a full-time role as an Associate Technical Support Engineer at the end of the internship period.
Primary job responsibilities
- Perform basic investigation and troubleshooting of Red Hat enterprise application server suite of products and additional layered products to find resolutions for technical issues
- Gather information for each bug and provide analysis to fully understand the issue
- Propose and discuss fixes or workarounds and provide advice to educate customers
- Collaborate with engineering, product management, and support management teams to prioritize customer requests
- Incorporate your findings to Red Hat’s knowledge base
- Support Red Hat’s global customers on technical issues through phone, chat, or remote access tools
Required skills
- Excellent verbal and written communication skills
- Good analytical and problem solving skills
- Ability to communicate and present ideas in a user friendly way
- Focused on delivering remarkable and consistent customer experience
- Self-motivated and comfortable working within a team
- Ability to learn, adopt, and practice Red Hat Values and Competencies
- Must have graduated within the last two years with a bachelor’s degree in engineering, technology, computer science or IT, science, or computer applications, or a master’s degree in computer applications or marketing and communications
- Red Hat Certified Engineer (RHCE)
- Basic understanding of Linux, containers, and open source
- Basic knowledge of TCP/IP networking and UNIX services and concepts
- Open source community experience through project contribution is a plus
How to apply Red Hat Off Campus Recruitment Drive 2021 for the role of Trainee Associate Technical Support Engineer?
This notification is for the recruitment of Trainee Associate Technical Support Engineer from Red Hat Off Campus Drive 2021. You can apply through the given link for the profile of the Trainee Associate Technical Support Engineer.Important Note: Candidate must read all the instructions and requirements carefully while applying for the job. You have to fill all the required fields and all the communications from the company will be on your registered Email ID. Keep checking your email for the next round once the Resume is shortlisted.