PowerSchool Recruitment Drive for the role of Associate Technical Support Engineer for BE/B.TECH/Any Degree in Bangalore. Interested candidates can apply for this recruitment drive and register through the given link. The detailed eligibility criteria to qualify and the application process are given below.
Job Summary of PowerSchool Recruitment Drive 2020:
| Job Profile | Associate Technical Support Engineer |
| Job Category | Software Job |
| Education Qualification | B.E/B.Tech/Degree |
| Experience | 0-2 years |
| Job Location | Bangalore |
Detailed Eligibility:
- Education Required: Candidate must possess B.E/B.Tech/Degree
- Experience Required: Candidate should have 0-2 years’ experience in a technical support role/customer service role
Skills Required:
- Expert in Microsoft Office suite
- Salesforce and/or prior CRM experience preferred
- Should have strong technical aptitude
- Should have strong time management skills
- Should have strong verbal and written communication skills
- Exemplary customer service and conflict resolution skills
- Capability to handle a heavy workload and juggle multiple responsibilities with frequent interruptions and schedule changes
- Capability to maintain positive attitude and foster a collaborative and unified work environment
- Associate’s degree or equivalent work experience
- You have willing to work in Shifts and in 24X7 work environment
Duties & Responsibilities:
- Deliver professional, courteous, and timely communication to customers
- Diagnose and troubleshoot issues to resolve or escalate cases
- Document and track cases using CRM tool
- Collaborate with peers and colleagues to best serve needs of customers
- Stay current on all key support topics, including product knowledge and required technical and customer support skills
- Meet and exceed all expectations and established benchmarks
- All other duties as assigned
The notification is for the recruitment of Associate Technical Support Engineer. Here, You will get complete information about the application form. You will get the complete details application procedure, important dates, qualification, pay Scale, and Important Links.
How to Apply for PowerSchool Recruitment 2020 for Associate Technical Support Engineer?
Apply Link of PowerSchool: Click Here
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