NTT Data Recruitment Drive 2020 for the role of Customer Care Collection Associate for any Degree Graduates. Interested candidates can apply for this recruitment drive and register through the given link. The detailed eligibility criteria to qualify and the application process are given below.
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Job Summary of NTT Data Recruitment Drive:
| Job Profile | Customer Care Collections Associate |
| Education Qualification | Any Degree |
| Experience Required | 0.6 – 1 year |
| Job Location | Chennai (Tamil Nadu) |
Detailed Eligibility:
- Educational Qualification: Candidate should be a university degree or equivalent that required 3+ years of formal studies of the English language.
- He/She should have 1+ year(s) of experience using a computer with Windows PC applications that required you to use a keyboard, navigate screens, and learn new software tools.
- Should have 6+ months of experience in a service-oriented role where you had to correspond in writing or over the phone with customers who spoke English.
- Should have 6+ months of experience in a service-oriented role where you had to apply business rules to varying fact situations and make appropriate decisions
- Capability to work regularly scheduled shifts from Monday-Friday 17:30 pm to 3:30 am IST.
Job Role:
- Performing outbound calls to insurance companies (in the US) to collect outstanding Accounts Receivables.
- Responding to customer requests by phone and/or in writing to ensure customer satisfaction and to assure that service standards are met
- Analyzing medical insurance claims for quality assurance
- Resolving moderately routine questions following pre-established guidelines
- Performing routine research on customer inquiries.
- Developing and maintaining a solid working knowledge of the healthcare insurance industry and of all products, services, and processes performed by the team
- Identify the outstanding claims with payers through the reports from clients
- Place calls with payers with regard to outstanding claims
- Document the details of the calls made to payers in DBPMS and the client software
- Coordinate with the team leader in following the processes
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How to apply for NTT DATA Recruitment 2020 for Customer Care Collection Associate?
Apply Link of NTT Data: Click Here
The notification is for the recruitment of Customer Care Collection Associate. Here, You will get complete information about the application form. You will get the complete details application procedure, important dates, qualification, pay Scale, and Important Links.