NTT DATA looking for an Associate Systems Engineer for BE/B.TECH/Any Degree candidates. Interested candidates can apply for this recruitment drive (For More Jobs Update Click Here:Jobsmela) and register through the given link. The detailed eligibility criteria to qualify and the application process are given below.
Qualification: BE/B.TECH/Any DegreeJob Role: Associate System EngineerLocation: BangaloreCompany: NTT DATA ServicesNTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.We are currently looking a Associate System Engineer to join our team in Bangalore, Karnātaka (IN-KA), India (IN).NTT DATA Job Description
Receiving Calls/Emails/Web tickets from end-users (UK based) for services, inquiries and problem notifications and log them into the ticketing tool.
Attempt resolution of tickets relating to end-user computing equipment (desktops, laptops, office applications, printers e.t.c)
Resolve incidents within prescribed time limits, if possible; otherwise, escalate to appropriate Level 2 groups.
Triaging the tickets to different support groups based on the category of the ticket
Following up on tickets and tracking them to closure
Providing sufficient and accurate information to users on the ticket status
How to Apply NTT DATA Off-Campus Drive for Associate System Engineer?
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