Mphasis Careers Off Campus Recruitment Drive 2023 for Customer Support Officer

Mphasis Off Campus Freshers Recruitment 2023: Mphasis Careers & Job Opportunity for the position of Customer Support Officer at the Pune location.

Here, Job Seekers will get the details about the recruitment of Mphasis recruitment Drive such as Job Profile, Job location, Freshers & Experience Job or Experienced Job Opening, Year of Passout required, Salary for the current Profile, and much more.

Candidates are advised to read all the details carefully before making online application for Mphasis Customer Support Officer Job Opening at Pune location.

Overview of Mphasis Off Campus Freshers Recruitment 2023:

Qualifications: Graduate freshers with excellent communication skills

Job Profile: Customer Support Officer

Experience Required: Freshers & Experience

Job Location: Pune

Mphasis Off Campus Freshers Recruitment 2023:

Who are we looking for?

 Graduate freshers with excellent communication skills

 Analytical skills

Technical Skills:

 Operating the computer- Intermediate

 MS Office – Intermediate

 Avaya/Phone Operating skills – Beginner

 Fluent in Spoken and written English with effective Business Communication

 Communication in neutral accent over phone

 Active listening and probing skills

 Basic knowledge of Insurance

 Typing Speed 30 WPM

Process Skills:

 Respond to customer queries via inbound/outbound calls and emails within defined SLA’s

 Record interaction using client system with proper classification

 Refer Knowledge base and perform task as per defined process

 Follow up and closure of interactions to ensure customer satisfaction

 Passionate about customer service

 Comfortable with Rotational shifts, extended working hours and weekly offs.

 Candidate should clear the V&A and online typing tests

This notification is for the recruitment of Customer Support Officer from Mphasis. You can apply through the given link for the profile of the Customer Support Officer.

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How to apply Mphasis Vacancy for the role of Customer Support Officer?

Mphasis Off Campus Freshers Recruitment 2023: Click Here