Mphasis Off Campus Recruitment Drive: Mphasis Careers & Job Opportunity for the position of Tr Customer Support Officer at the Mangalore, Pune location.
Here, Job Seekers will get the details about the recruitment of Mphasis recruitment Drive such as Job Profile, Job location, Freshers Job or Experienced Job Opening, Year of Passout required, Salary for the current Profile, and much more.
Candidates are advised to read all the details carefully before making online application for Mphasis Tr Customer Support Officer Job Opening at Mangalore, Pune location.
Overview of Mphasis Careers Freshers hiring for Tr Customer Support Officer:
Qualifications: Any Graduate
Job Profile: Tr Customer Support Officer
Experience Required: Freshers
Job Location: Mangalore, Pune
Mphasis Tr Customer Support Officer Freshers Hiring:
Who are we looking for
Graduate freshers with excellent communication skills
Analytical skills
Technical Skills:
Operating the computer- Intermediate
MS Office – Intermediate
Avaya/Phone Operating skills – Beginner
Fluent in Spoken and written English with effective Business Communication
Communication in neutral accent over phone
Active listening and probing skills
Basic knowledge of Insurance
Typing Speed 30 WPM
Process Skills:
Respond to customer queries via inbound/outbound calls and emails within defined SLA’s
Record interaction using client system with proper classification
Refer Knowledge base and perform task as per defined process
Follow up and closure of interactions to ensure customer satisfaction
Passionate about customer service
Comfortable with Rotational shifts, extended working hours and weekly offs.
Candidate should clear the V&A and online typing tests
Behavioral Skills:
Positive energy
Positive attitude
Self learner
Qualification:
Any Graduate, Freshers can apply
This notification is for the recruitment of Tr Customer Support Officer from Mphasis. You can apply through the given link for the profile of the Tr Customer Support Officer.
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How to apply Mphasis Off Campus Recruitment Drive for the role of Tr Customer Support Officer?
Apply Link/Registration Link of Mphasis Jobs and Careers at Mangalore, Pune location & for More Details: Click Here