Mindtree Careers Freshers Job Opening as Service Desk Engineer: Mindtree Careers & Job Opportunity for the position of Service Desk Engineer at the Bangalore location.
Here, Job Seekers will get the details about the recruitment of Mindtree Service Desk Engineer such as Job Profile, Job location, Freshers Job or Experienced Job Opening, Year of Passout required, Salary for the current Profile, and much more.
Candidates are advised to read all the details carefully before making online application for Mindtree Service Desk Engineer Job Opening at Bangalore location.
Mindtree Jobs & Careers 2021 Freshers hiring for Service Desk Engineer-Overview:
Job Profile: Service Desk Engineer
Experience Required: Freshers
Job Location: Bangalore
Mindtree 2021 Freshers Recruitment-Details:
Experience Needed
- Experience in the IT industry with specific focus on customer and End User facing Enterprise Technical Support / Application Support engagements
Role Description
- Providing 24/7 single point of contact enterprise support for APAC, EMEA and AMER customer in an SLA bound workspace
- Providing SOP based resolutions and managing escalated tickets where applicable
- Handling Priority or Key customers on a regular basis and providing technical support
- Create documentation and perform analysis on shift-left candidates and top volume drivers
- Lead resolution efforts and coordinate with 3rd parties directly
- Ensure tickets documentation, categorization and classification are precise
- Managing entire ticket lifecycle reported across ticketing tool, emails, chat and telephony sources
- Managing shift-handovers and passing on consistent updates within the team and outside the team
Job Type
Full Time
Location
BANGALORE
Mandatory Skills
- Internet Explorer
This notification is for the recruitment of Service Desk Engineer from Mindtree. You can apply through the given link for the profile of the Service Desk Engineer.
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How to apply Mindtree Off Campus Recruitment Drive 2021 for the role of Service Desk Engineer?
Apply Link/Registration Link of Mindtree Freshers Jobs and Careers at Bangalore location & for More Details: Click Here