Microsoft India Careers hiring Support Engineer: Microsoft Careers & Job Opportunity for the position of Support Engineer at the Hyderabad location.
Here, Job Seekers will get the details about the recruitment of Microsoft India Careers such as Job Profile, Job location, Freshers Job or Experienced Job Opening, Year of Passout required, Salary for the current Profile, and much more.
Candidates are advised to read all the details carefully before making online application for Microsoft Support Engineer Job Opening at Hyderabad location.
Overview of Microsoft Careers 2021 hiring Support Engineer:
Job Profile: Support Engineer
Job Location: Hyderabad
Employment type: Full-Time
Job Description of Microsoft India Careers hiring Support Engineer:
Your Responsibilities
• Responsible for the customer support experience with Microsoft
• Own, troubleshoot and solve customer technical issues, using collaboration, troubleshooting best practices and transparency within and across teams (e.g. swarming)
• Identify cases that require escalation (either technically or strategically)
• Create and maintain incident management requests to product group/engineering group
• Contribute to case deflection initiatives, automation and other digital self-help assets to improve customer/ engineer experience
• Provide ramp activities, knowledge sharing, technical coaching and mentoring
• Drive technical collaboration & engagement outside of CSS (Product Engineering teams/Services/Support/Regions)
• Lead or participate in building communities with peer delivery roles; may be workload or specialty specific
Qualifications
Language Qualification
English Language: fluent in reading, writing and speaking.
Required
• Customer Support or Software Development experience in three or more of the following: Web App troubleshooting on Linux, Windows IIS, Azure Web Apps or Docker
• Application development & debugging experience with one or more languages or frameworks: Java, Node, Python, PHP and Ruby, .NET Core, ASP.NET, WordPress, Joomla and Drupal a plus.
• Knowledge of HTML and CSS.
• Understanding of programming concepts such as call stacks, threading, synchronization, performance-related concepts and debugging.
• Excellent problem solving and troubleshooting skills, an ability to use various data collection tools and methodologies to analyze problems, determine root cause and develop solutions
Experience in one or more of these areas desirable
• Deep experience with Open Source Web technologies, troubleshooting and developing with Linux, NGNIX, Apache, Java, Node, Python, PHP and Ruby
• Experience with customer Docker images and troubleshooting Docker
• Troubleshooting skills in Network and DNS
• Familiar with packet sniffers: Fiddler or Network Monitor/Message Analyzer
How to apply Microsoft Recruitment Drive 2021 for the role of Support Engineer?
Apply Link/Registration Link of Microsoft India Jobs and Careers at Hyderabad location & for More Details: Click Here
This notification is for the recruitment of Support Engineer from Microsoft. You can apply through the given link for the profile of the Support Engineer.
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