Microsoft Careers hiring Technical Support Engineering: It is great opportunity for applicants, who are looking for Microsoft Technical Support Engineering in Bangalore location.
Interested applicants can apply for the recruitment drive of Microsoft Technical Support Engineering and register through the given below link. The detailed eligibility criteria and the application process of Microsoft Technical Support Engineering details are given below.
Here, you will get the information about the recruitment of Microsoft Recruitment Drive such as Name of Company, Job Location, Job Role or Profile, Experience or Fresher Required, Year of Passing, Qualification or Eligibility Criteria, and much more.
Job seekers are advised to read all the details before making online applications for Microsoft Technical Support Engineering opening in Bangalore location.
Job Summary of Microsoft Jobs & Careers Hiring for Technical Support Engineering:
Name of Company: Microsoft
Location: Bangalore
Profile: Technical Support Engineering
Read More: Deloitte Entry Level Fresher Business Technology Analyst recruitment
Microsoft Technical Support Engineering Recruitment Drive-Details:
Your Responsibilities
• Responsible for the customer support experience with Microsoft
• Own, troubleshoot and solve customer technical issues, using collaboration, troubleshooting best practices and transparency within and across teams (e.g. swarming)
• Identify cases that require escalation (either technically or strategically)
• Create and maintain incident management requests to product group or engineering group
• Contribute to case deflection initiatives, automation and other digital self-help assets to improve customer and engineer experience
• Provide ramp activities, knowledge sharing, technical coaching and mentoring
• Drive technical collaboration and engagement outside of CSS (Product Engineering teams, Services, Support, Regions)
• Lead or participate in building communities with peer delivery roles; may be workload or specialty specific
Qualifications
Language Qualification
English Language: fluent in reading, writing and speaking.
Required
• Excellent understanding of Database concepts and deployments
• Experience supporting or maintaining complex mission critical database solutions, RDMS technologies, and, or SQL language
• Strong problem solving and troubleshooting skills, an ability to use various data collection tools and methodologies to analyze problems, determine root cause and develop solutions
• Excellent Communication Skills – verbal, listening, and written (including technical writing).
• Passion for technology, lifelong learning and professional development.
Experience in one or more of these areas desirable
• Experience supporting Azure or other cloud-based solutions
• Microsoft certifications in data platform or Azure technologies
• Experience troubleshooting distributed solutions
• Experience troubleshooting Open Source Databases like MySQL, Postgre SQL, etc.,
• Basic Networking, Storage and Platform troubleshooting skills
This notification is for the recruitment of Technical Support Engineering from Microsoft. You can apply through the given link for the profile of the Technical Support Engineering.
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How to apply Microsoft Recruitment Drive for the role of Technical Support Engineering?
Apply Link/Registration Link of Microsoft Job & Careers & for More Details: Click Here