Informatica is hiring Software Engineer: It is great opportunity for applicants, who are looking for Informatica Software Engineer in Bangalore location.
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Job Summary of Informatica Jobs & Careers Hiring for Software Engineer:
Name of Company: Informatica
Location: Bangalore
Profile: Software Engineer
Read More: Deloitte Freshers hiring for Consulting
Informatica Software Engineer Recruitment Drive-Details:
Where data is poised for greatness
A career with Informatica gives you all the opportunities and benefits that can only come from working for the trusted industry leader. By joining our team, you’ll be able to solve real-life problems, make a difference, have a global impact, and join a supportive group of globally diverse teammates. We encourage you to be yourself, grow with us and help us create a world where data is poised for greatness.
| Job Overview:Informatica is looking for Software Engineers to join our Global Customer Support team. In this role, you will use your analytical thinking and influencing skills for becoming a trusted adviser to our customers on technical issues through ongoing technical relationship guidance during the whole cycle of a technical issue from inception to closure. You would also get opportunities to work with other Principal Lead engineers to ensure operational efficiency. As an employee with Informatica’s Global Customer Support Team:You will be part of a strong team of knowledgeable and committed technical specialists and connected onto the worldwide Informatica technical pool.On the job training and on-going learning and development are a key part of why our professionals are widely respected and are treated as world number one in technical support arena.Thriving in a fast-paced support environment, you’ll work with our customers and solve their complex technical problems, related to Informatica’s flagship products like Power Center, Data Quality, Data Archive, Test Data Management, Persistent/Dynamic Data Masking and its peripheries like various databases along with different Operating Systems etc. Job Description:As an integral part of the Global Customer Support team, you will provide technical support for Informatica products. The Technical Support Engineer will be responsible for ensuring our customers’ success and satisfaction with our products and contributing to their long-term loyalty. You will work closely with the rest of the Informatica support team, QA, Engineering, Solutions Delivery, Sales and Product Management to ensure that Informatica is delivering overall superior service and support to our customers. Desired Skills:Excellent grasp of relational database management theory and practice.Strong understanding of relational databases like Oracle, SQL Server, MySQLExperience in various operating systems such as Windows, UNIX/Linux Must possess analytical, critical thinking, problem-solving skills and attention to details.Constructively work together as a team, sharing ideas.Strives for excellence and is known for his/her prodigious technical ability.Possess good communication, customer-relationship skills – responsiveness, sensitivity, diplomacyComfortable working both independently and collaboratively.Adapt to new circumstances and to learn quickly when facing new problems and challenges. Additional responsibilities include but are not limited to the following:Manage customer support cases on a daily basis, including verifying cases, isolating and diagnosing the problem, and resolving the issueTroubleshoot areas of poor performance and identify effective solutions to resolve issues both in the immediate future and for the longer term.Analysis of exceptions and logs to isolate root cause and help in products usability and improve end-user experienceEnsure that knowledge management and data capture processes are adhered to and encourage and help convert technical solutions are converted to Knowledge base articlesApproaching complex technical issues with varying perceptions and making use of opportunities to create and implement productivity toolsEnsure all issues are resolved or escalated to the proper resources to resolve in a timely fashion. Additionally, this individual will manage communications to customers at all levels to maintain positive relationshipsContinuously enhancing knowledge through trainings and e-learning coursesCoordinate with Quality Assurance and Engineering teams to provide assistance in identifying, reporting and resolving product defects. Work Timings: Work timing would be in night shift. The timing will be 8:00 pm to 5 am IST (Indian standard time) Job Location: Bangalore |
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We’re driven by our DATA values and we are passionate about building and delivering solutions that accelerate data innovations.
Perks and Benefits:
- Inclusion, diversity, equality and belonging (IDEB) – our commitment to fostering a culture that celebrates our unique differences
- Comprehensive and competitive health and wellness benefits, including paid parental leave and adoption benefits, and 401k plan or international pension/retirement plans
- Flexible time-off policy and hybrid working practices
- Global recognition program for employees and leaders to reward and recognize each other
- Global learning organization with mentorship opportunities and a tuition reimbursement program to support your professional and personal growth
- Equity opportunities and a robust employee stock purchase program (ESPP)
- Comprehensive Mental Health and Employee Assistance Program (EAP) benefit
- Referral Bonuses
This notification is for the recruitment of Software Engineer from Informatica. You can apply through the given link for the profile of the Software Engineer.
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How to apply Informatica Recruitment Drive for the role of Software Engineer?
Apply Link/Registration Link of Informatica Job & Careers & for More Details: Click Here