Informatica Off Campus Recruitment Drive: Informatica Careers & Job Opportunity for the position of Associate Technical Support Engineer at the Bangalore location.
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Overview of Informatica Careers Freshers hiring for Associate Technical Support Engineer:
Qualifications: College degree or equivalent technical experience
Job Profile: Associate Technical Support Engineer
Experience Required: Freshers
Job Location: Bangalore
Informatica Associate Technical Support Engineer Freshers Hiring:
Associate MDM Support Engineer
We’re looking for an Associate MDM Support Engineer candidate with experience in MDM, SQL, Shell Scripting to join our team in Bangalore/Hyderabad/ Chennai.
You will report to the Manager, Techical Support
Technology You’ll Use
MDM, SQL, Shell scripting
Your Role Responsibilities? Here’s What You’ll Do
As a part of the MDM Technical Support, you will ensure our customers’ success and satisfaction with our products and contributing to their long-term loyalty. You will work with the MDM support team, QA, Engineering, Solutions Delivery, Sales, and Product Management to ensure that MDM is delivering good support to our customers.
Additional responsibilities include the following:
- Manage customer support technical issues daily, including verifying issues, isolating and diagnosing the problem, and resolving the issue.
- Provide technical support to partners, sales engineers and post-sales consultants via telephone, email and the web.
- Reproduce product behaviours to determine the problem root-cause(s), issue work-arounds and solutions.
- Coordinate with Quality Assurance and Engineering teams to report and solve product defects.
- Author, edit, publish an online knowledge base of known issues/solutions.
What We’d Like to See
- Articulate well and have skills in customer relatonship – responsiveness, sensitivity, diplomacy
- Are comfortable working both independently and collaboratively.
- You’re advanced problem-solving skills and technical aptitudes allow you to adapt to new circumstances and learn when facing new problems and challenges.
- Applying your business knowledge and resource management skills you meet requirement, and set the example for good work procedures. In addition to the attributes mentioned, you’ll also be able to:
- Inspire and motivate people to lead support behind the vision, make it sharable by everyone.
Role Essentials
- College degree or equivalent technical experience.
- Analyse, debug and trouble-shoot skills, problem solving
- Problem solving skills, ability to think about complex problems and come up with creative solutions
- Strong oral and written communication
- Minimum 0+ years of relevant professional experience
Perks & Benefits
- Comprehensive health, vision, and wellness benefits (Paid parental leave, adoption benefits, life insurance, disability insurance and 401k plan or international pension/retirement plans
- Flexible time-off policy and hybrid working practices
- Tuition reimbursement programme to support your and personal growth
- Equity opportunities and an employee stock purchase program (ESPP)
- Comprehensive Mental Health and Employee Assistance Program (EAP) benefit
This notification is for the recruitment of Associate Technical Support Engineer from Informatica. You can apply through the given link for the profile of the Associate Technical Support Engineer.
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How to apply Informatica Off Campus Recruitment Drive for the role of Associate Technical Support Engineer?
Apply Link/Registration Link of Informatica Jobs and Careers at Bangalore location & for More Details: Click Here