IBM Off Campus Fresher Recruitment Drive 2023: IBM Careers & Job Opportunity for the position of Helpdesk Support at the Bangalore location.
Here, Job Seekers will get the details about the Recruitment Drive of IBM Recruitment Drive such as Job Profile, Job location, Fresher & Fresher Job or Fresher Job Opening, Year of Passout required, Salary for the current Profile, and much more.
Candidates are advised to read all the details carefully before making online application for IBM Helpdesk Support Job Opening at Bangalore location.
Bihar SSC 2nd Inter Level 10+2 Recruitment Drive 2023 for 11098 Various Post
Overview of IBM Off Campus Fresher Recruitment Drive 2023:
Qualifications: Any Degree
Job Profile: Helpdesk Support
Fresher Required: Fresher
Job Location: Bangalore
Sarens Off Campus Drive 2023 for Trainee: BE/B.TECH/M.E/M.TECH
IBM Off Campus Fresher Recruitment Drive 2023:
Your Role and Responsibilities
Core Duties and Responsibilities:
- Provide first level contact and convey resolutions to customer issues
- Properly escalate unresolved queries to the next level of support
- Track, route and redirect problems to correct resources
- Update customer data and produce activity reports
- Walk customers through problem solving process
- Follow up with customers, provide feedback and see problems through to resolution
- Utilise excellent customer service skills and exceed customers’ expectations
- Ensure proper recording, documentation and closure
- Recommended procedure modifications or improvements
- Preserve and grow your knowledge of help desk procedures, products and services
ABB Off Campus Drive 2023 for R&D Software Engineer
Required Technical and Professional Expertise
- Required – SAP S4 HANA – & SNOW helpdesk – operational skills
- Ariba SAP Admin roles and Responsibilities
- Strong Communication skills with Reporting skills
- Expertise in MS Excel – hands on Pivot Analysis, Formulas and Analytical skill
- Proven working experience in providing Help Desk support
- Proficiency in English
- Working knowledge of help desk software, databases and remote control
- Strong client-facing and communication skills
- Advanced troubleshooting and multi-tasking skills
- Customer service orientation
Preferred Technical and Professional Expertise
None
This notification is for the Recruitment Drive of Helpdesk Support from IBM. You can apply through the given link for the profile of the Helpdesk Support.
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How to apply IBM Vacancy for the role of Helpdesk Support?
IBM Off Campus Fresher Recruitment Drive 2023: Click Here