IBM Kyndryl Off Campus Recruitment Drive: IBM Kyndryl Careers & Job Opportunity for the position of Customer Service Representative Service Desk Delivery Level 1 at the Gurgaon location.
Here, Job Seekers will get the details about the recruitment of IBM Kyndryl recruitment Drive such as Job Profile, Job location, Freshers Job or Experienced Job Opening, Year of Passout required, Salary for the current Profile, and much more.
Candidates are advised to read all the details carefully before making online application for IBM Kyndryl Customer Service Representative Service Desk Delivery Level 1 Job Opening at Gurgaon location.
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Overview of IBM Kyndryl Careers hiring for Customer Service Representative Service Desk Delivery Level 1:
Qualifications: Bachelor’s degree
Job Profile: Customer Service Representative Service Desk Delivery Level 1
Experience Required: Freshers-2 Years
Job Location: Gurgaon
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IBM Kyndryl Customer Service Representative Service Desk Delivery Level 1 Hiring:
Required Technical and Professional Expertise
- Candidate should have 0 to 2 Years of experience.
- Proficient to ensure customer issues are resolved in the most timely and effective manner possible Freshers are also considered.
- Demonstrable ability to handle various tasks or projects with changing priorities.
- Experience to utilize available time efficiently to achieve effective and efficient results.
- Hands-on expertise to assemble a complete and accurate problem/symptom description of reported issues.
- Solid experience to successfully solve problems and narrow down reported issues, identify root causes, and find creative solutions to effectively address customer concerns.
- Ability to identify basic hardware parts and aware of basic hardware concepts.
- Experience in user level familiarity with at least one e-mail client – Outlook, Notes etc.
- Questioning skills /probing skills, as relevant to the issue and level of the caller.
- Find opportunity and implement process improvements Ability to empathize and work with customers in real-time to resolve issues.
Preferred Technical and Professional Experience
- Basic experience in Technical Support Level 1.
Required Education
This notification is for the recruitment of Customer Service Representative Service Desk Delivery Level 1 from IBM Kyndryl. You can apply through the given link for the profile of the Customer Service Representative Service Desk Delivery Level 1.
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How to apply IBM Kyndryl Off Campus Recruitment Drive for the role of Customer Service Representative Service Desk Delivery Level 1?
Apply Link/Registration Link of IBM Kyndryl Jobs and Careers at Gurgaon location & for More Details: Click Here