IBM Freshers Job Vacancy for Network Support Specialist: IBM Careers & Job Opportunity for the position of Network Support Specialist across India. You should have 0-1 Years of experience.
Here, Job Seekers will get the details about the recruitment of IBM Network Support Specialist such as Job Profile, Job location, Freshers Job or Experienced Job Opening, Year of Passout required, Salary for the current Profile, and much more.
Candidates are advised to read all the details carefully before making online application for IBM Network Support Specialist Job Opening across India.
IBM Jobs & Careers Freshers hiring for Network Support Specialist-Overview:
Qualifications: Bachelor’s Degree & Master’s Degree
Job Profile: Network Support Specialist
Experience Required: 0- 1 Year
Job Location: Pan India
IBM Freshers Recruitment Drive-Details:
Your Role and Responsibilities
Service Desk analyst – Provide technical support and advice to IT users. Help resolve customers’ technical problems via email, phone & web platform
If you thrive in a dynamic, collaborative workplace, IBM provides an environment where you will be challenged and inspired every single day. And if you relish the freedom to bring creative, thoughtful solutions to the table, there’s no limit to what you can accomplish here.
Responsibilities
- Responds to general inquiries, offers quick, courteous sustained client service ensuring the customer is kept informed, updated, and promptly responded to
- Answers inbound calls
- Attempts first call resolution
- Performs basic troubleshooting
- Routes calls to appropriate department / next level teams
- Manages day-to-day Incident and Service requests
- Provides ticket status to customers as needed
- Performs outbound call campaigns
- Responsible to manage the Service Desk email box and assign emails to appropriate department
- Handles other administrative tasks as requested by line manager
Introduction
Client satisfaction will be your ultimate goal in this role. As a customer service representative, you will be on the front line serving our customers. You’ll be the technical resource and point person interacting with clients, vendors, and senior management, to identify and resolve complex technical problems. If solving problems and helping others succeed excites you, let’s talk!
Required Technical and Professional Expertise
- 0 – 1 year of previous experience in a customer support or administration function preferred
- Strong computer skills and good levels of competence various business applications desirable
Preferred Technical and Professional Experience
- Excellent English language Skills are a must
- Strong customer focus
- Ability to work accurately and meet deadlines
- Attention to detail and accuracy while being able to maintain higher workload
- Professional and articulate
- Effective communicator; able to liaise with confidence with both the internal and external parties
- Flexible
- Reliable
Required Education
Bachelor’s Degree
Preferred Education
Master’s Degree
This notification is for the recruitment of Network Support Specialist from IBM. You can apply through the given link for the profile of the Network Support Specialist.
Important Note While Applying for Jobs:- Do read all the instructions and requirements carefully to apply for the job. All the communications from the organization will be on your registered Email ID. Keep Checking your Mailbox for the next round details once CV is shortlisted.
Important Notice and Disclaimer:- Seekajob platform is a free Job Sharing platform for all the Job seekers. We don’t charge any cost and service fee for any job which is posted on our website, neither we have authorized anyone to do the same. Most of the jobs posted over Seekajob are taken from the career pages of the organizations. Jobseekers/Applicants are advised to check all the details when they apply for the job to avoid any inconvenience.
How to apply IBM Off Campus Recruitment Drive for the role of Network Support Specialist?
Apply Link/Registration Link of IBM Jobs and Careers at Bangalore location & for More Details: Click Here