HPE Fresher & Experiences Off Campus Recruitment Drive 2022: Greetings From Seekajob Jobs, Today we bring you a new job i.e HPE Off Campus for the role of Technical Solution Consultant Jobs. Kindly read the full post for all the details regarding the i.e Organization Name, Job Profile, Job Location, Education Requirements, Job Description, Job Skills Requirement, Preferred Skills, Experience Level and Apply Link Below:-
Job Summary of HPE Fresher & Experiences Job & Careers Hiring 2022:
Organization:- HPE
Education: High School: completion of post- primary level education prior to University study. Typically certified by diploma (i.e., H.S. diploma, “A” levels (U.K), Baccalaureate (France), etc.).
Experience: Fresher & Experience
Job Profile:- Technical Solution Consultant
Job Location:- Pune
Byju’s Pan India Recruitment for Business development associate – Centre Sales
Job Description for the HPE Off Campus Recruitment Drive 2022:
Management Level Definition:
Appliesbasic foundation of a function’s principles, theories and concepts to assignments of limited scope. Uses professional concepts and theoretical knowledge acquired through specialized training, education or previous experience. Develops expertise and practical knowledge of applications within business environment. Acts as team member by providing information, analysis and recommendations in support of team efforts. Exercises independent judgment within defined parameters.
Responsibilities:
- Successfully resolve technical issues (hardware and software) from incoming internal or external businesses and end user’s contacts and proactive notification systems.
- Respond to service, product, technical, and customer- relations questions on subjects such as features, specifications, and repairs on current and discontinued products, parts, and options, based on customer entitlement (warranty through mission-critical). .
- Resolve incoming internal or external businesses and end user’s problems via telephone and e-support.
- Articulate both in writing and verbally case summary, resolution and add to Knowledge Management System (KMS).
- Proactively assist customers to avoid or reduce problem occurrence.
- Represent the company in a face to face customer location visit, industry conference/trade show, vendor meeting, etc.
- Engages team members for support as required to ensure internal or external business and end user SLA demands are met.
- Begin to partner with and assist the Sales Pursuit team.
Education and Experience Required:
- High School: completion of post- primary level education prior to University study. Typically certified by diploma (i.e., H.S. diploma, “A” levels (U.K), Baccalaureate (France), etc.).
- 0-1 year experience in relevant technologies and customer environments.
- Relevant industry qualification where applicable.
Knowledge and Skills:
- Excellent verbal and written communication skills in language to be supported.
- Experience in troubleshooting in a technical environment.
- Excellent analytical and problem solving skills.
- Software and hardware knowledge of computing, storage and peripheral devices.
- Advanced proficiency with case management databases and tools.
- Superior customer service skills.
- Phone and remote support experience. E-support experience.
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How to apply For the HPE Off Campus Recruitment Drive 2022 for the profile of Technical Solution Consultant Jobs?
Apply Link & for more details of HPE Careers at Pune location: Click Here