HP Job For Technical Support-Language Specialist: HP Careers & Job Opportunity for the position of Technical Support-Language Specialist at the Bangalore location. You should have 0-1 Years of experience.
Here, Job Seekers will get the details about the recruitment of HP Off Campus Drive 2021 such as Job Profile, Job location, Freshers Job or Experienced Job Opening, Year of Passout required, Salary for the current Profile, and much more.
Candidates are advised to read all the details carefully before making online application for HP Technical Support-Language Specialist Job Opening at Bangalore location.
Overview of HP Careers 2021 hiring Technical Support-Language Specialist:
Job Profile: Technical Support-Language Specialist
Experience Required: 0- 1 Year
Job Location: Bangalore
Job Description of HP Job For Technical Support-Language Specialist:
Responsibilities:
- Successfully resolve technical issues (hardware and software) from incoming internal or external businesses and end user’s contacts and proactive notification systems.
- Respond to service, product, technical, and customer- relations questions on subjects such as features, specifications, and repairs on current and discontinued products, parts, and options, based on customer entitlement (warranty through mission-critical). .
- Resolve incoming internal or external businesses and end user’s problems via telephone and e-support.
- Articulate both in writing and verbally case summary, resolution and add to Knowledge Management System (KMS).
- Proactively assist customers to avoid or reduce problem occurrence.
- Represent HP in a face to face customer location visit, industry conference/trade show, vendor meeting, etc.
- Engages team members for support as required to ensure internal or external business and end user SLA demands are met.
- Begin to partner with and assist the Sales Pursuit team.
Education and Experience Required:
- High School: completion of post- primary level education prior to University study. Typically certified by diploma (i.e., H.S. diploma, “A” levels (U.K), Baccalaureate (France), etc.).
- 0-1 year experience in relevant technologies and customer environments.
- Relevant industry qualification where applicable.
Knowledge and Skills:
- Excellent verbal and written communication skills in language to be supported.
- Experience in troubleshooting in a technical environment.
- Excellent analytical and problem solving skills.
- Software and hardware knowledge of computing, storage and peripheral devices.
- Advanced proficiency with case management databases and tools.
- Superior customer service skills.
- Phone and remote support experience. E-support experience.
This notification is for the recruitment of Technical Support-Language Specialist from HP. You can apply through the given link for the profile of the Technical Support-Language Specialist.
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How to apply HP Off Campus Recruitment Drive 2021 for the role of Technical Support-Language Specialist?
Apply Link/Registration Link of HP Jobs and Careers at Bangalore location & for More Details: Click Here