HP Careers Recruitment for Technical Solutions Representative I: It is great opportunity for applicants, who are looking for HP Technical Solutions Representative I in Bangalore location.
Interested applicants can apply for the recruitment drive of HP Technical Solutions Representative I and register through the given below link. The detailed eligibility criteria and the application process of HP Technical Solutions Representative I details are given below.
Here, you will get the information about the recruitment of HP Recruitment Drive such as Name of Company, Job Location, Job Role or Profile, Experience or Fresher Required, Year of Passing, Qualification or Eligibility Criteria, and much more.
Job seekers are advised to read all the details before making online applications for HP Technical Solutions Representative I opening in Bangalore location.
Job Summary of HP Jobs & Careers Hiring for Technical Solutions Representative I:
Name of Company: HP
Location: Bangalore
Profile: Technical Solutions Representative I
Barclays Careers Recruitment for Analyst, Any Graduate can apply
HP Technical Solutions Representative I Recruitment Drive-Details:
Responsibilities:
- Working from a standard protocol and utilizing documented processes to respond to customer issues. Some judgment may be used to supplement the outlined process.
- Successfully resolve simple to moderate technical issues (related to hardware and software) from incoming customer contacts and proactive notification systems.
- Respond to service, product, technical, and customer-relations questions on subjects such as features, specifications, and repairs on current and discontinued products, parts, and options, based on customer entitlement (for example more complex warranty).
- Begin to proactively assist customers to avoid or reduce problem occurrence.
- Work is often reviewed by Supervisor or Team Lead.
Education and Experience Required:
- High school education or Equivalent. To adequately perform the duties of the job individuals must possess a minimum of 6 months to 1 year general experience, or equivalent college level education.
Knowledge and Skills:
- Articulate in excellent written and verbal communication skills.
- Experience in customer facing role either remote or face to face.
- Computer proficiency with applicable software applications (for example Microsoft Office, CAD, Adobe Suite, programming.
- Demonstrated problem solving skills.
- Accuracy in data entry.
- Excellent fluency in language to be supported.
- Experience in a phone based remote role, e- support, e-chat, or similar.
- Familiarity with computer technology.
- Desirable: Knowledgeable in call routing and case management processes as well as case logging systems and obligation systems.
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How to apply HP Recruitment Drive for the role of Technical Solutions Representative I?
Apply Link/Registration Link of HP Job & Careers & for More Details: Click Here