HGS India Careers Technical Support Executive Recruitment Drive: HGS India is hiring for the profile of Technical Support Executive at Bangalore location.
Interested applicants can apply for the recruitment drive of HGS India Technical Support Executive and register through the given below link. The detailed eligibility criteria and the application process of HGS India Technical Support Executive details are given below.
Here, you will get the information about the recruitment of HGS India Recruitment Drive such as Name of Company, Job Location, Job Role or Profile, Experience or Fresher Required, Year of Passing, Qualification or Eligibility Criteria, and much more.
Job seekers are advised to read all the details before making online applications for HGS India Technical Support Executive opening in Bangalore location.
Overview of HGS India Jobs & Careers Hiring for Technical Support Executive:
Name of Company: HGS India
Qualification: Under Graduates/Graduates (Non B.E, B.Tech)
Experience: Fresher/0-12 Months
Job Profile: Technical Support Executive
Job Location: Bangalore
Salary: ₹ 3,99,000 – 5,10,000 LPA: Morningstar Fresher MDP Associate Recruitment Drive
HGS India India Recruitment Drive for Technical Support Executive:
Position Summary
Technical support executives are responsible for handling calls from new and existing customers from US regarding a variety of broadband/OS related queries. Using their knowledge of products or services as well as great customer service skills, these professionals address issues, provide technical support and offer information, as needed, to keep customers satisfied and retain business.Roles and Responsibilities
- Answers inquiries by clarifying desired information; researching, locating, and providing information
- Determines requirements by working with customers
- Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems.
- Fulfils requests by clarifying desired information; completing transactions; forwarding requests.
Education & Experience
- Under Graduates/Graduates (Non B.E, B.Tech)
- Fresher/0-12 Months
Desired Skills and Abilities
- Excellent Communication Skills
- Basic Telephone Etiquettes
- MS Office
- Basic System Navigation Skills
- Customer Focus and Being Attentive
- Trouble shooting
- Good reasoning and analytical skills
- Active listening skills
- Ability to comprehend the customer requirement well
- Good understanding about ISP.
Criteria
- Willing to work in Rotational shifts
- 5 days work/2 rotational weekly offs
- Transport facility provided
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How to apply for HGS India Technical Support Executive Recruitment Drive?
Apply Link/Registration Link of HGS India recruitment drive: Click Here