Hexaware 2022 Freshers Trainee – Infrastructure Management Support Off Campus Recruitment Drive: It is great opportunity for applicants looking for Hexaware Trainee-Infrastructure Management Support (IMS) JD Jobs.
Interested candidates can apply for the recruitment drive of Hexaware and register through the given link. The detailed eligibility criteria and the application process of Hexaware are given below.
Here, you will get the information about the recruitment of Hexaware Recruitment Drive such as Name of Company, Job Location, Job Role or Profile, Experience or Fresher Required, Year of Passing, Qualification or Eligibility Criteria, and much more.
Job seekers are advised to read all the details before making online applications for Hexaware Off Campus drive Trainee-Infrastructure Management Support (IMS) JD Job opening at the Mumbai/Pune/Chennai/Noida location.
Job Summary of Hexaware Jobs & Careers Hiring for Trainee-Infrastructure Management Support (IMS) JD:
Name of Company: Hexaware
Location: Mumbai/Pune/Chennai/Noida
Profile: Trainee-Infrastructure Management Support (IMS) JD
Hexaware Trainee-Infrastructure Management Support (IMS) JD Recruitment Drive-Details:
Educational Qualification:
- BSc (CS/IT/Electronics) & BCA-2022 Pass out
- 60% or 6 CGPA and above throughout in 10th, 12th and Graduation No Live backlogs at the time of registration
- CTC & Stipend: 3LPA & 15k for 3 months stipend amount
- Service Agreement: 2yrs – 2 Lakhs
Job Description
- Excellent verbal and written communication in English is must
- Should have basic knowledge on ITIL process and international Client handling over the phone and email
- Meet established service level metrics for call response, technical support and customer service
- Provide Help Desk Support for End users and Level 1/2 support of IT Infrastructure and Applications
- Log Incidents/call tickets into Ticketing tool, monitor incoming customer ticket queues for assignment, follow-up and resolution
- Follow and complete IT Service desk opening and closing checklists
- Research and update knowledge base for solutions that can be used to
provide first call or contact resolution - Perform installation/troubleshooting/configuring of MS outlook Client,MS Office, Applications software, Antivirus Software, Internet explorer and basic network troubleshooting
- Use remote tools such as Remote Desktop support, Dame Ware/Bomgar, Team viewer etc..(It’s an optional) to troubleshoot and resolve end-users laptops, desktops.
- Provide follow-up service to End-users to ensure that service provided by
- Help Desk has addressed their needs in a timely and efficient manner
- Candidates should be open to work in 24*7 shifts environment.
- Candidates having more than 1 year of education gap are not eligible for this drive.
This notification is for the recruitment of Trainee-Infrastructure Management Support (IMS) JD from Hexaware. You can apply through the given link for the profile of the Trainee-Infrastructure Management Support (IMS) JD.
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How to apply Hexaware Off Campus Recruitment Drive for the role of Trainee-Infrastructure Management Support (IMS) JD?
Apply Link/Registration Link of Hexaware Job & Careers at the Mumbai/Pune/Chennai/Noida location & for More Details: Click Here