HCLTech Careers India Job Update 2023: HCLTech Careers & Job Opportunity for the position of Process Associate at the Sholinganallur location.
Here, Job Seekers will get the details about the recruitment of HCLTech recruitment Drive such as Job Profile, Job location, Freshers & Experience Job or Experienced Job Opening, Year of Passout required, Salary for the current Profile, and much more.
Candidates are advised to read all the details carefully before making online application for HCLTech Process Associate Job Opening at Sholinganallur location.
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Overview of HCLTech Careers India Job Update for Process Associate:
Qualifications: Graduate/Masters in Finance or accounting
Job Profile: Process Associate
Experience Required: Freshers 2022, 2023 Batch
Job Location: Sholinganallur
Salary: INR 4-5.1 LPA | MorningStar Careers Job for Associate
HCLTech Process Associate Sholinganallur Job Update:
HCLTech – hiring for the Fresher (Only 2022 & 2023 Passed out)
www.hcltech.com
Chennai, Tamil Nadu, India / Location: Sholinganallur/ Full-Time
Contact HR: Harish K / Indrakumar M
Email ID: harish-k@hcl.com / indrakumar.m@hcl.com
Roles and Responsibilities:
- Excellent Communication to handle International clients.
- Adhere to TAT and accuracy, report out daily performance and update all performance logs and Report KPI’s/SLA’s as per agreed timelines.
- Perform assigned activities as per defined timelines and accuracy parameters of the process.
- Excellent communication abilities
- Having Knowledge on O2C
- Invoice management, Order Management, Collections and Dispute Resolution
- Handling customer calls/O2C Helpdesk/emails
- Exposure into Helpdesk metrics
- Preferably SAP (including invoicing, contracts, workflows)
Work as an Individual Contributor in Customer Service/Contact Center/Concierge COE and key
responsibilities would include: –
- Attend customer calls, emails, chat
- Attend customer requests
- Request for a price quotation
- Checking product availability for a certain point in time
- Checking order status
- Request for information about account status and outstanding payments
- Request an account statement, a copy of an invoice or delivery document
- Coordinate other departments such as Order management, collections, dispute and cash application
- team to resolve customer inquiry
- Adhere to TAT and accuracy and manage queues and inquiries as per agreed metrics
- Report out daily performance and update all performance logs
Preferable: Graduate/Masters in Finance or accounting
Desired Candidate Profile
1. Freshers with good English Communication is Mandatory
2. Qualification Graduation compulsory (Without any standing arrears)
3.- Diploma are not eligible
4. Shifts should be flexible with any shift (Night / Rotational)
5. Work Location: Sholinganallur ELCOT Chennai
6. Rounds of interview: HR Screening, Versant Test and Operations Interview
7. Versant Test – Bring your wired Head phones with you to take up the versant test
Perks and Benefits:
1. Cab provided (chargeable)
2. International Trainers
3. World class exposure
4. Excellent working environment
This notification is for the recruitment of Process Associate from HCLTech. You can apply through the given link for the profile of the Process Associate.
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How to apply HCLTech Vacancy for the role of Process Associate?
HCLTech Careers India Job Update 2023: Click Here