HCLTech Off Campus Recruitment Drive: HCLTech Careers & Job Opportunity for the position of Graduate Trainee at the Noida, Chennai, Bangalore location.
Here, Job Seekers will get the details about the recruitment of HCLTech recruitment Drive such as Job Profile, Job location, Freshers Job or Experienced Job Opening, Year of Passout required, Salary for the current Profile, and much more.
Candidates are advised to read all the details carefully before making online application for HCLTech Graduate Trainee Job Opening at Noida, Chennai, Bangalore location.
Overview of HCLTech Careers Freshers hiring for Graduate Trainee:
Qualifications: BCA, BSC (IT/CS)
Job Profile: Graduate Trainee
Experience Required: Freshers 2022, 2023
Job Location: Noida, Chennai, Bangalore
HCLTech Graduate Trainee Freshers Hiring:
Key Responsibilities
- To maintain high login Efficiency (Availability) for customers
- To resolve tickets within agreed SLA of ticket volume and time
- To adhere to quality standards (voice and accent, Tech Monitoring), regulatory requirements and company policies
- To ensure positive customer experience and CSAT through First Call Resolution and minimum average handling time (AHT), rejected resolutions or Reopen Cases
- To update worklogs and follow shift for escalation process and process compliance.
Skill Sets Required
- Good Communication with International Voice Support experience.
- Basic knowledge on MS office.
Eligibility Criteria – 60% throughout the academics in 10th, 12th & Graduation.
Branch – BCA, BSC (IT/CS)
Location – South & North (Noida, Chennai, Bangalore, Hyderabad)
Batch – 2022 and 2023
This notification is for the recruitment of Graduate Trainee from HCLTech. You can apply through the given link for the profile of the Graduate Trainee.
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How to apply HCLTech Off Campus Recruitment Drive for the role of Graduate Trainee?
Apply Link/Registration Link of HCLTech Jobs & for More Details: Click Here