Harman International Entry Level Freshers Job Hiring for Associate Engineer: Harman International Careers & Job Opportunity for the position of Associate Engineer at the Bangalore location. You should have 0-1 Years of experience.
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Overview of Harman International Careers 2021 hiring Freshers as Associate Engineer:
Qualifications: Engineering Graduate with 0-1-year experience as a L1 technical support engineer
Job Profile: Associate Engineer
Experience Required: 0- 1 Year
Job Location: Bangalore
Job Description of Harman International Entry Level Freshers Job Hiring for Associate Engineer:
What You Need
As L1 Technical Support, you will have the responsibility to handle Calls from the Customer [Voice/Email] on technical issues & provide support to clients over the mail, phone, by referring KB for workaround / resolution and provide necessary information/observations/logs & all required support to L2/L3 team to diagnose a reported/escalated problem.
- Basic Knowledge on SQL Queries.
- Multi OS experience Windows, Unix.
- Multitasking capabilities which includes Ticket handling & Follow-ups
Requirements
- Engineering Graduate with 0-1-year experience as a L1 technical support engineer, including front-line contact with customers via phone and e-mail.
- Provide technical support to enterprise clients related to technical and operational aspects of the products, including troubleshooting, ticketing system updates, support case acknowledgements, provisioning activities, etc
- Support Customers over the phone/email by answering their product questions and offering technical assistance.
- Experience on working with remote support groups, international support groups, and 24×7 support operations.
- The position is shift based covering 24/7 as part of a rotation [Monthly] which encompasses nights and weekend working.
- Should have experience in Client Interaction.
- Good communication and ability to work independently.
- Good technical capability with strong planning and follow up Skills, Monitoring and regular status updates to management.
Seniority Level
Entry level
Industry
- Information Technology & Services
- Computer Software
- Automotive
Employment Type
Full-time
Job Functions
- Engineering
- Information Technology
This notification is for the recruitment of Associate Engineer from Harman International. You can apply through the given link for the profile of the Associate Engineer.
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How to apply Harman International Off Campus Freshers Recruitment Drive 2021 for the role of Associate Engineer?
Apply Link/Registration Link of Harman International Freshers Jobs and Careers at Bangalore location & for More Details: Click Here