Groww Off Campus Recruitment Drive 2023: Groww Careers & Job Opportunity for the position of Customer Success Executive at the Pan India location.
Here, Job Seekers will get the details about the recruitment of Groww recruitment Drive such as Job Profile, Job location, Freshers Job or Experienced Job Opening, Year of Passout required, Salary for the current Profile, and much more.
Candidates are advised to read all the details carefully before making online application for Groww Customer Success Executive Job Opening at Pan India location.
Job Description of Groww Recruitment Drive 2023
Qualification: Undergraduate courses (BCom, BBA, BBM, BA, B.Sc, MBA/ PGDM).
Job Profile: Customer Success Executive
Experience Required: Freshers
Job Location: Pan India
Groww Customer Success Executive Hiring 2023:
Our Values: We take pride in our values and hold ourselves to a high standard on:
• Radical customer centricity
• Simplicity in our products and personalities
• Transparency on everything
• Long term thinking
• Ownership driven culture
Skills and Expertise: At Groww, customer-centricity is displayed in everything we do. We are obsessed with providing a seamless experience for our customers. Regardless of the touchpoints, our Customer Success Team ensures the customer finds what s/he needs in a fast and easy way. To make this happen, we are looking for dynamic and energetic professionals with good communication skills who demonstrate a customer-first attitude. This role is critical as it is the first point of call for the customers.
Expectations from successful candidates are:
1. Eagerness to learn about the company’s products and their capabilities.
2. Ability to manage high volume of inbound customer queries.
3. Technical aptitude and the ability to understand and explain complex concepts in simple terms.
4. Ability to empathize with the customer and high customer centricity.
5. Knowledge of other regional languages is helpful if the company works within the country.
Responsibilities:
● Provide technical support and ad-hoc training to customers who use the company’s product, replying to inbound queries.
● Ensure customers remain satisfied with the product by educating them about functional capabilities and possible upgrades.
● Aid with the development and improvement of the product by gathering feedback to identify recurring issues and addressing these with the product manager.
● Maintain excellent service standards, going above and beyond to ensure customer satisfaction and retention Preferred
Qualification:
● Undergraduate courses (BCom, BBA, BBM, BA, B.Sc, MBA/ PGDM).
● 50% cutoff – 10th, 12th and Graduation.
● No backlogs and Gap years during education
This notification is for the recruitment of Customer Success Executive from Groww. You can apply through the given link for the profile of the Customer Success Executive.
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How to apply Groww Off Campus Recruitment Drive for the role of Customer Success Executive?
Apply Link/Registration Link of Groww Jobs and Careers at Pan India location & for More Details: Click Here