Red Hat Careers Recruitment for Trainee-Associate Technical Support Engineer: It is great opportunity for applicants, who are looking for Global Trainee-Associate Technical Support Engineer in Remote location.
Interested applicants can apply for the recruitment drive of Red Hat Trainee-Associate Technical Support Engineer and register through the given below link. The detailed eligibility criteria and the application process of Global Trainee-Associate Technical Support Engineer details are given below.
Here, you will get the information about the recruitment of Global Recruitment Drive such as Name of Company, Job Location, Job Role or Profile, Experience or Fresher Required, Year of Passing, Qualification or Eligibility Criteria, and much more.
Job seekers are advised to read all the details before making online applications for Red Hat Trainee-Associate Technical Support Engineer opening in Remote location.
Job Summary of Red Hat Jobs & Careers Hiring for Trainee-Associate Technical Support Engineer:
Name of Company: Red Hat
Location: Remote
Profile: Trainee-Associate Technical Support Engineer
DXC Technology Careers Fresher Recruitment for Assistant Business Process Services
Red Hat Trainee-Associate Technical Support Engineer Recruitment Drive-Details:
The graduate trainee program 2022-2023 will be conducted in a virtual mode for a period of up to 6 months. This position can potentially convert to a full-time role as an Associate Technical Support Engineer at the end of the Apprenticeship period.
What you will do
- Provide technical support to Red Hat enterprise customers
- Work with Red Hat enterprise customers across the globe on 24×7 basis that requires one to work in different shifts periodically
- Diagnose problems, troubleshoot customer issues, and develop solutions to technical issues
- Exceed customer expectations by providing outstanding customer service
- Consult and develop relationships with in-house engineers and developers to promote creative solutions and improve customer satisfaction
- Contribute to the global Red Hat knowledge management system while working on customer issues
- Collaborate with engineering, product management, and support management teams to prioritize customer requests
- Support Red Hat’s global customers on technical issues through phone, chat, or remote access tools
What you will bring
- Excellent verbal and written communication skills
- Good analytical and problem solving skills
- Ability to communicate and present ideas in a user-friendly way
- Focused on delivering remarkable and consistent customer experience
- Motivated and comfortable working in a team
- Ability and willingness to learn, adopt, and practice Red Hat Values and Competencies
- Must have graduated within the last 2 years with a bachelor’s degree in engineering, computer science or IT, science, or computer applications, or a master’s degree in computer applications or marketing and communications
- Red Hat Certified Engineer (RHCE) certification
- Basic understanding of Linux, Containers, Kubernetes and open source
- Basic knowledge of TCP/IP networking and UNIX services and concepts
- Open source community contribution through projects is a plus
- Red Hat Certified Specialist in OpenShift Administration is a plus
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How to apply Global Recruitment Drive for the role of Trainee-Associate Technical Support Engineer?
Apply Link/Registration Link of Red Hat Job & Careers & for More Details: Click Here