Genpact Off Campus hiring for Customer Service Representative

Genpact Off Campus Recruitment Drive 2024: Genpact Careers & Job Opportunity for the position of Customer Service Representative at the Hyderabad location.

Here, Job Seekers will get the details about the recruitment of Genpact  off campus recruitment Drive such as Job Profile, Job location, Freshers & Experience Job or Freshers & Experienced Job Opening, Year of Passout required, Salary for the current Profile, and much more.

Candidates are advised to read all the details carefully before making online application for Genpact  Customer Service Representative Job Opening at Hyderabad location.

Overview of Genpact  Off Campus Drive 2024:

Genpact  Off Campus 2024 Drive:

Job Description

Work location – Hyderabad

Shifts – Rotational

Responsibilities

• Respond to customer queries and customer’s concern

• Making outbound calls to Customers and Employers

• Provide support for data collection to enable Recovery of the account for end user.

• Maintain a deep understanding of client process and policies

• Reproduce customer issues and bring up product bugs

• Provide excellent customer service to our customers

• You should be responsible to exhibit capacity for critical thinking and analysis.

• Responsible to showcase tried work ethic, with the ability to work well both independently and within the context of a larger reciprocal environment.

Qualifications we seek in you.

Minimum qualifications

• Graduate (Any Discipline)

• Exp(0 to 3 years)

Preferred qualifications

• Previous experience in a customer service role chat/email/voice

• Effective probing skills and analysing / understanding skills

• Analytical skills with customer centric approach

• Excellent proficiency with written English and with neutral English accent and Hindi .

• You should be able to work on a flexible 24/7 , 5 Days working schedule (including weekend shift)

This notification is for the recruitment of Customer Service Representative from Genpact . You can apply through the given link for the profile of the Associate Customer Service Representative.

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How to apply Genpact  Off Campus Recruitment Drive for 2024?

Apply Link Genpact Off Campus 2024 Job: Click Here